Live chat for real estate that starts buyer intake immediately — beating the 917-minute industry median.
The median real-estate agent takes 917 minutes (over 15 hours) to respond to a new web lead, per Inman's Real Estate Technology Survey. Your competitor's site doesn't. Ovox runs an instant conversation with every visitor — captures bedrooms, neighborhood, budget, pre-approval, timeline — and books the showing while the buyer is still on the page. $197/mo flat. Live in 10 minutes.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
Paste your brokerage URL above. In 30 seconds, talk to the agent on your real listings site.
Why real-estate live chat almost always fails
Three reasons traditional live chat structurally doesn't work for brokerages.
Real estate has the worst speed-to-lead numbers of any industry — not because agents don't care, but because the job (showings, listing appointments, closings) makes "respond inside 5 minutes" structurally impossible without an automated layer.
The agent is at a showing.
A buyer lands on your IDX site at 2:14 PM Tuesday, finds a property they want to see this weekend, opens the chat box. The agent who normally watches the chat is at a showing across town. The buyer waits 30 seconds, gets no reply, hits the "request a showing" form. By the time the agent gets back to her car at 4 PM, the buyer has already requested showings from two competitor brokerages — and one of those competitors' agents responded in 8 minutes via SMS.
The 11 PM out-of-state buyer.
A buyer in Boston researching homes in Phoenix at 11 PM (8 PM PT) is in the highest-LTV phase of the buyer journey — planning to move, comparing across geographies, working through a list of 6-8 candidate properties. Every brokerage they contact at this hour gets voicemail or "we're away — leave a message." The brokerage whose site answered with a real conversation gets the buyer's next 30 days of search and the eventual offer.
The form-driven inquiry that died at field 7.
Most brokerage IDX sites use a 9-field showing-request form (name, email, phone, property of interest, preferred date, preferred time, financing status, agent representation, message). The completion rate on those forms is well under 30% for warm traffic. The other 70% are buyers whose intent was real — they just didn't finish the form.
The published real-estate speed-to-lead research
Four numbers every brokerage owner should know.
is the median real-estate agent response time to a new web lead — over 15 hours.
Inman Real Estate Technology Survey (cited via RoofAI 2024 brokerage audit, Hyperleap 2026 real-estate lead-response analysis).
of audited top-74 US brokerages never responded to a real lead-form test inquiry within 3 days.
RoofAI 2024 secret-shopper audit of the top 74 US real-estate brokerages.
higher odds of making contact with a buyer when responded to in 5 minutes vs 30 minutes.
InsideSales / MIT Lead Response Management Study (Oldroyd) — analyzed across 1.25M leads.
coverage on every buyer inquiry — evenings, weekends, and out-of-state time zones included.
Verify the buyer-intake flow on your brokerage's actual site in the demo at the top of this page.
Sources: InsideSales / MIT Lead Response Management Study (Oldroyd) · Inman Real Estate Technology Survey (via RoofAI 2024 brokerage audit and Hyperleap 2026 real-estate lead-response analysis) · HBR (Oldroyd, McElheran, Elkington 2011) "The Short Life of Online Sales Leads".
Brokerage ROI math
What immediate buyer intake would have been worth at your brokerage last month.
Plug in your real numbers — monthly site visitors, current visitor-to-showing conversion, average commission per closed transaction.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
US median home price ~$420K → ~$12,600 buyer-side commission at 3%. Adjust for your market.
You're losing roughly
$129,600
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$50,400/mo
That's $604,800 a year — for $197/mo.
Ovox pays for itself 255× over — every single month.
Conservative assumptions. Honest math.
Real customers, every month.
Live chat vs AI agent — for real estate specifically
Six reasons an AI agent beats live chat in a brokerage.
Live chat needs an agent at a keyboard. Real-estate agents are at showings, listing appointments, closings — never just watching a chat box.
Live chat
Needs an agent at a keyboard. Agent is at a showing.
Ovox
Runs every conversation in parallel. 11 PM out-of-state buyer gets the same response as 11 AM walk-in.
Live chat
Response time depends on which agent is between appointments.
Ovox
Starts buyer intake immediately, every conversation. Median industry response is 917 minutes (Inman) — same as a competitive moat.
Live chat
Generic responses. Agent Googles MLS data while buyer waits.
Ovox
Reads your active listings, listing-specific facts, neighborhood data, school districts in 30 seconds. Answers correctly the first time.
Live chat
Buyer-criteria intake is a 9-field static form — high abandon.
Ovox
Conversational intake: bedrooms, neighborhood, budget, timeline, financing — one question at a time, captured as structured fields.
Live chat
Books a callback. Real conversation happens hours or days later.
Ovox
Books the showing in-session. Buyer leaves with a calendar invite; listing agent sees the booked time with intake summary attached.
Live chat
Per-seat pricing scales with agent headcount. Brokerage-wide coverage is expensive.
Ovox
$197/mo flat. Same price for solo agent or 100-agent brokerage — regardless of inquiry volume.
Built for busy owners
From your website to booked customers — in the time it takes to drink your coffee.
No agency. No onboarding calls. No 6-week implementation. You. Your laptop. 10 minutes.
Show Ovox your business
Paste your website. Ovox studies your services, pricing, hours, FAQs and tone of voice — like a sales rep who shadowed you for a week.
Done in under 30 seconds.
Make Ovox yours
Tell Ovox what to capture from every customer — budget, urgency, insurance, project type, whatever you want. Connect your calendar so it books straight into your schedule.
Done in under 3 minutes.
Go live on your site
Flip the switch. Ovox goes live as a chat & voice agent on your website, ready to greet, qualify, and book every visitor — 24/7.
Live in under 10 minutes.
Already running a business management tool (Dentrix, ServiceTitan, Clio, Booksy, Jobber)? Ovox sits on top. Zero migration. Zero switching cost. Just clean leads dropped into your existing workflow.
Built for the real-estate buyer intake conversation
Six capabilities every brokerage site should ship.
Each is a step a sharp buyer's agent runs on every inbound — done in parallel on every visitor, even when every agent on the team is at a showing.
Buyer-criteria intake in conversation
Bedrooms, baths, neighborhood, max budget, timeline, financing status, school district priority — captured as structured fields, not a free-text "tell us what you're looking for" box.
Pre-approval and financing qualification
Configurable: ask about pre-approval status, target down payment, first-time vs move-up buyer. Separates serious buyers from browsers — and routes the right buyers to the listing agent vs the buyer's agent.
Listing-aware conversation
The agent reads the listing the buyer is currently viewing. Answers property-specific questions (year built, HOA, school district, recent reductions, days on market) from the data your IDX publishes — and offers to connect the buyer for anything it doesn't know.
Books showings into the listing agent's calendar
Native Google Calendar and Calendly integration. The 11 PM buyer leaves with a confirmed Saturday-morning showing slot; the listing agent gets the calendar invite with the buyer's criteria pre-attached.
Team routing (listing agent, area specialist, language)
Configure routing rules. Listing inquiries route to the listing agent. Neighborhood inquiries route to the area specialist. Spanish-language conversations route to the bilingual agent on the team.
Voice channel for buyers in "ready to talk" mode
Out-of-state buyers, first-time buyers, and any buyer in serious-research mode often want to talk, not type. The same agent picks up the call inside the browser, runs the same intake, books the same showing.
What you actually get
$3,000 worth of customer-acquisition tools.Bundled into one $197/mo product.
Every line below is real, ships in V1, and benchmarked against a real competitor price.
24/7 AI Chat Agent
Captures every visitor as a lead, in your voice.
$400/movs Tidio / Drift
✓ Included24/7 AI Voice Agent
Visitors click-to-talk. AI qualifies and books them by voice.
$1,500/movs My AI Front Desk
✓ IncludedAuto-trained on your website
No setup, no scripting. Live in 30 seconds.
$500one-time, vs $2K of dev work
✓ IncludedVertical-tuned sales playbook
14 verticals. AI runs your sales process, not a script.
$300/movs custom prompt eng.
✓ IncludedConfigurable intake fields
You pick what info to capture. Budget. Urgency. Insurance. Anything.
$200/movs Typeform + Zapier
✓ IncludedAction-only lead emails
Single-screen lead card — name, phone, what they want, one tap.
$200/movs Drift / HubSpot
✓ IncludedCalendar auto-booking
AI books straight into your calendar with conflict checking.
$200/movs calendar tool + dev setup
✓ IncludedCustomer confirmation emails
Every booked customer gets proof in their inbox. Fewer no-shows.
$100/movs no-show automations
✓ IncludedDaily digest + CSV export
Drop captured leads into Dentrix, Clio, Follow Up Boss, anything.
$100/movs Zapier + 3 tools
✓ Included
Total standalone value
$3,000/mo
Your price
$197/mo
Cancel anytime. No contracts.
$2,803 of value, every single month, in your pocket. Or roughly $33,000/year you don't pay anyone.
Pricing
Everything Ovox does.
$197 a month.
One price. Everything included. No tiers, no annual contracts, no surprise upsells.
Total package value
$3,000/mo
Your price
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Real-estate live chat FAQ
Questions brokerage owners and team leaders ask.
How does this compare to Lofty (Chime), Real Geeks, Sierra Interactive, kvCORE, Follow Up Boss?
Those are real-estate CRMs / IDX platforms with a chat module bolted on (Lofty/Chime, Real Geeks, Sierra, kvCORE) or a CRM with no native chat (Follow Up Boss). The chat is typically a simple visitor-question widget. Ovox is the opposite: a real LLM agent that runs the qualifying conversation end-to-end and pushes a structured lead record to whichever CRM you use (all of the above are supported via webhook). The agent doesn't replace your CRM; it feeds it cleaner data than a form ever does.
Does it integrate with my IDX (MLS feeds)?
Yes — the agent reads the listing the visitor is on (from your IDX-rendered HTML), so it can answer listing-specific questions accurately. For deeper integration with active inventory data (filter by criteria, show alternative properties), connect the IDX feed during setup.
How does it handle out-of-state buyers in different time zones?
Same way as any other inbound — except this is where the structural advantage is largest. The 11 PM Eastern buyer in Boston researching Phoenix listings doesn't get voicemail. The agent runs the conversation in real time, captures the search criteria, and offers showing slots in the local time zone.
Can it pre-qualify on pre-approval status?
Yes — configure it. Most brokerages we work with prioritize pre-approved buyers for in-person showings and offer non-pre-approved buyers a virtual tour or a connection to the brokerage's preferred lender. The agent runs that branching automatically.
What about FSBO / unrepresented buyer inquiries (procuring cause concerns)?
The agent is trained to confirm whether the buyer is currently under a buyer-representation agreement with another brokerage before booking a showing — and to route those inquiries appropriately to avoid procuring-cause issues. The conservative default is to capture the inquiry and have a human agent confirm representation status before scheduling.
How does the voice channel work for real estate?
The visitor taps the call button next to the chat field. The same agent picks up the call inside the browser (no phone porting), runs the same intake conversation, books the same showing on the same calendar. Especially high-lift for out-of-state buyers and first-time buyers.
How long does it take to install on a brokerage site?
10 minutes for most brokerages. Paste your site URL, the agent ingests your listings + team roster + calendar; drop the embed script. The widget is live across the site. Solo agents and small teams: same install time; the structural ROI is even higher because you literally cannot be in three conversations at once.
What if I'm a solo agent (vs a brokerage)?
Solo agents are some of the highest-leverage Ovox users in real estate — the structural problem is the worst. A solo agent at a showing literally cannot also be in a chat conversation. $197/mo flat means the first closed transaction covers a full year of cost.
Still on the fence? Email us directly — we read every message.
Related vertical playbooks
Other industries Ovox replaces live chat for.
Same chat-to-booked motion, tuned to a different industry's intake patterns.
The 11 PM out-of-state buyer is on a brokerage's site right now.
Make sure that site is yours, with an agent that picks up.
Live demo on your brokerage site in 30 seconds. Full agent live in 10 minutes. $197/mo flat, 30-day money back.
$197/mo · 30-day refund · Cancel anytime