After-hours answering service that books appointments at 2 AM — not just “takes a message.”
A 24/7 AI sales agent that answers every after-hours visitor on your website — by chat or by voice — qualifies the lead, captures the details, and books straight into your calendar. $197/mo flat. Unlimited calls. No overnight gap.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
See it run on your business’s actual website — paste your URL above.
Where the leak actually is
63% of service-business leads arrive after you’ve gone home.
The after-hours customer isn’t a hypothetical — they’re the majority of your inbound. Voicemail loses them. A live-but-overnight call-center is an expensive partial fix. The cheap, complete fix is an AI agent on your site that actually books the appointment in the moment.
9:47 PM — they’re comparing you to two competitors.
A new customer is in tab #3 of a four-tab comparison. She calls each, hits your voicemail, leaves a message on a competitor’s line that gets a real conversation back inside the hour. By tomorrow morning you’ve already lost the booking and never knew the lead existed.
2:14 AM — a pipe just burst.
A homeowner is on his phone, calling every plumber whose Google ad he can scroll past. Whoever answers the call wins the job, the loyalty, and the next four service visits. The current answering service routes to voicemail after 11 PM — so the call goes to the next contractor on the list.
11:31 PM — “how much for X?”
A pricing question that takes 30 seconds to answer. Your front desk has been off the clock for four hours. The visitor closes the tab, googles a price, and walks into the cheapest place she finds — the one whose website answered her. Repeat customer relationship: gone.
The after-hours market reality
After-hours inquiries are not the edge case. They’re the majority.
of inbound SMB service inquiries arrive between 6 PM and 8 AM.
Most service businesses are closed during 80% of buying intent.
of customers buy from the first business that responds to their inquiry.
Not the highest-rated. Not the closest. The fastest.
is the average SMB response time for an inbound web inquiry.
Two whole nights of buying intent burned before anyone calls back.
higher conversion when a lead gets a response inside 60 seconds vs 30 minutes.
The buying-intent half-life is shorter than your lunch break.
Sources: Harvard Business Review (Oldroyd 2011) “The Short Life of Online Sales Leads” · InsideSales / Velocify Lead Response Management Study · Drift 2024 State of Conversational Marketing · CallRail SMB inbound benchmarks 2024.
The after-hours math
How much revenue is leaving your business between 6 PM and 8 AM?
Honest defaults below — tweak to match your business. Pick a typical service ticket and watch the number do the talking.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Service-business average is $300–$2,000 per first job; LTV is often 3–6× higher.
You're losing roughly
$20,196
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$7,854/mo
That's $94,248 a year — for $197/mo.
Ovox pays for itself 39× over — every single month.
Conservative assumptions. Honest math.
Real customers, every month.
Built for businesses where after-hours = revenue
After-hours answering matters most in these industries.
Every Ovox vertical works with the after-hours configuration out of the box. These five are the ones we see paying for themselves inside the first weekend.
Plumbing
See vertical page
Burst pipes happen at 2 AM. The first contractor to pick up wins the job.
HVAC
See vertical page
No-heat in February, no-AC in August. Both happen overnight.
Law Firms
See vertical page
DUI booking calls, weekend custody emergencies, late-night PI inquiries.
Funeral Homes
See vertical page
Loss happens off the clock. Families need a human-feeling response immediately.
Locksmiths
See vertical page
Lockouts and break-ins are by definition after-hours problems.
Real Estate
See vertical page
Out-of-state buyers research properties at 11 PM their time, 2 AM yours.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Without Ovox
After-hours inquiries land in voicemail. Half book elsewhere by morning.
A live answering service costs $300–$1,500/mo and still routes to voicemail at 11 PM.
Per-call answering services let three urgent leads compound into a $90 invoice without booking any of them.
The graveyard-shift human gets pricing questions wrong and bounces the prospect.
You only learn you missed a job when the voicemail finally gets transcribed at 8:13 AM.
With Ovox
Every after-hours visitor gets a real conversation, intake questions, and a booked appointment — before they close the tab.
$197/mo flat. Genuinely 24/7. No “overnight gap” to negotiate.
Unlimited inbound. The price stays $197 whether you get 10 calls a week or 10 calls an hour.
Ovox is trained on your website in 30 seconds. Service menu, pricing tier, hours, locations — baked in.
Lead card lands in your inbox the moment the conversation ends. One-tap call back, one-screen action.
Built for busy owners
From your website to booked customers — in the time it takes to drink your coffee.
No agency. No onboarding calls. No 6-week implementation. You. Your laptop. 10 minutes.
Show Ovox your business
Paste your website. Ovox studies your services, pricing, hours, FAQs and tone of voice — like a sales rep who shadowed you for a week.
Done in under 30 seconds.
Make Ovox yours
Tell Ovox what to capture from every customer — budget, urgency, insurance, project type, whatever you want. Connect your calendar so it books straight into your schedule.
Done in under 3 minutes.
Go live on your site
Flip the switch. Ovox goes live as a chat & voice agent on your website, ready to greet, qualify, and book every visitor — 24/7.
Live in under 10 minutes.
Already running a business management tool (Dentrix, ServiceTitan, Clio, Booksy, Jobber)? Ovox sits on top. Zero migration. Zero switching cost. Just clean leads dropped into your existing workflow.
After-hours-specific capabilities
Six things every after-hours answering service should do — done 24/7 for $197/mo.
The same product Ovox runs during business hours, configured to triage and book the customers who arrive after you’re gone.
Genuine 24/7 — no overnight handoff
Ovox is the same software at 3 AM as at 3 PM. No "overnight overflow" tier, no shift change, no degraded mode after 11 PM.
Urgency-aware intake
You decide what counts as urgent for your business (burst pipe vs annual maintenance, DUI booking call vs general PI inquiry). Urgent leads ship to your inbox flagged at the top.
Books appointments straight into your calendar
A 24/7 answering service that doesn’t just take messages — it puts a calendar invite in your prospect’s inbox and pre-fills the intake summary in yours.
Lead card in your inbox in seconds
Name, phone, what they need, urgency, one-tap call. Not a transcript. Wake up to a list of qualified opportunities, not a queue of voicemails to listen back to.
No per-minute meter
Customers get to finish the conversation. Per-minute pricing makes it expensive when your agent does what you hired it to do; flat pricing makes that the goal.
Embed once, runs everywhere
Drop the embed on your website. Ovox handles chat + click-to-talk voice in the same widget — so the after-hours visitor never has to leave the page they’re on.
What you actually get
$3,000 worth of customer-acquisition tools.Bundled into one $197/mo product.
Every line below is real, ships in V1, and benchmarked against a real competitor price.
24/7 AI Chat Agent
Captures every visitor as a lead, in your voice.
$400/movs Tidio / Drift
✓ Included24/7 AI Voice Agent
Visitors click-to-talk. AI qualifies and books them by voice.
$1,500/movs My AI Front Desk
✓ IncludedAuto-trained on your website
No setup, no scripting. Live in 30 seconds.
$500one-time, vs $2K of dev work
✓ IncludedVertical-tuned sales playbook
14 verticals. AI runs your sales process, not a script.
$300/movs custom prompt eng.
✓ IncludedConfigurable intake fields
You pick what info to capture. Budget. Urgency. Insurance. Anything.
$200/movs Typeform + Zapier
✓ IncludedAction-only lead emails
Single-screen lead card — name, phone, what they want, one tap.
$200/movs Drift / HubSpot
✓ IncludedCalendar auto-booking
AI books straight into your calendar with conflict checking.
$200/movs calendar tool + dev setup
✓ IncludedCustomer confirmation emails
Every booked customer gets proof in their inbox. Fewer no-shows.
$100/movs no-show automations
✓ IncludedDaily digest + CSV export
Drop captured leads into Dentrix, Clio, Follow Up Boss, anything.
$100/movs Zapier + 3 tools
✓ Included
Total standalone value
$3,000/mo
Your price
$197/mo
Cancel anytime. No contracts.
$2,803 of value, every single month, in your pocket. Or roughly $33,000/year you don't pay anyone.
Pricing
Everything Ovox does.
$197 a month.
One price. Everything included. No tiers, no annual contracts, no surprise upsells.
Total package value
$3,000/mo
Your price
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
After-hours FAQ
Questions owners ask before they switch off voicemail.
Is this an answering service, or is it actually a sales agent?
Both, by design. Ovox runs the take-a-message workflow when that’s all the visitor wants — but the default is a structured intake that books the appointment and ends with a confirmation email to the customer and a clean lead card to you. The "service" part is genuine 24/7 coverage; the "sales agent" part is what actually moves revenue.
How does this differ from a traditional after-hours call center?
Three structural differences. (1) Genuine 24/7 with no overnight handoff or degraded "overflow" tier. (2) Flat $197/mo instead of per-call/per-minute pricing that punishes you on busy nights. (3) It books appointments straight into your calendar instead of taking messages — the difference between a lead you wake up to and a customer you wake up to.
Will my customers know it’s AI?
Yes — we disclose, by policy and law. But the question that actually matters is "does it feel like the business cares?" Try the demo on your own site. If the conversation doesn’t feel like a sharp staff member who happens to never sleep, don’t buy.
What if a real emergency comes in — medical, safety, life-or-death?
Ovox is trained never to make safety decisions on your behalf. Anything that crosses the urgency threshold you set during onboarding is flagged at the top of your inbox as a flagged-urgent lead card with one-tap call to the visitor, and the visitor is told a human will reach out shortly. You define what counts as urgent per business type.
Does it integrate with my dispatch / scheduling system?
Today: via email + CSV export + Google Calendar / Calendly booking. The lead card has every field you need to feed it into ServiceTitan, Jobber, Housecall Pro, Boulevard, Clio, etc. Native API integrations are on the roadmap — if one of those is a hard requirement, email us and we’ll prioritize it.
How fast does it actually go live on my site?
10 minutes for most businesses. Paste your URL — Ovox reads your services, hours, locations, and FAQ. Confirm the intake questions and what counts as after-hours / urgent for your business. Drop the embed code. Hit publish.
What about Spanish-speaking customers?
Ovox runs in the language of the conversation. If the visitor types or speaks Spanish, the agent responds in Spanish. No upcharge, no separate "bilingual" tier. We also have a dedicated Spanish answering service page if your inbound is majority-Spanish.
Cancel anytime if after-hours volume doesn’t pay for itself?
One click. No "talk to a sales rep" gauntlet. Plus a 30-day no-questions-asked refund — if Ovox doesn’t pay for itself in the first month, reply to any email and we send the full $197 back.
Still on the fence? Email us directly — we read every message.
One last thing
While you read this page, three after-hours inquiries went to your competitors’ sites and got an answer in seconds.
Tonight’s 11 PM customer isn’t coming back to your voicemail tomorrow. The bleeding stops the moment Ovox is live on your site.
$197/mo · 30-day refund · Cancel anytime