The homeowner with a leak at 2am calls until someone picks up. Make sure that someone is your shop.
A 24/7 AI answering service for plumbers on your shop’s website. Captures emergency calls, qualifies service vs replacement, books the truck window straight into your calendar, and emails you a clean job lead before the homeowner finishes drying his floor. Live in 10 minutes. $197/mo flat. No per-call fees. Every inbound covered.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
See it run on your shop’s actual website — paste your URL above.
What every plumbing owner already knows
The leak in your bank account is the same leak you fix every day.
Every plumber owner knows where the missed revenue is: the calls that arrive while you’re in a crawlspace, in a basement, under a sink, or asleep at 2am when a pipe just decided to burst.
2:14am — a pipe just burst in his ceiling.
A homeowner is on his phone, water spreading across the bedroom floor, calling every plumber whose Google ad he can scroll past. Whoever picks up at 2am gets the job, the loyalty, and the next four service visits. Right now, that probably isn’t your shop.
Mid-job under a kitchen sink. Three calls ring.
You’re replacing a garbage disposal at 11am Tuesday. The phone rings three times in 40 minutes — a no-water emergency, a slow drain, a tankless install quote. All three go to voicemail; by 4pm two booked your competitor. The kitchen install you finished pays for the day; the three you missed paid for the week.
"My toilet is overflowing" — 4:32pm on a Sunday.
Sunday afternoon, Mother’s Day weekend. The on-call answering service charges $1.85 per overflow call, takes a 3-minute scripted message, and pages your tech 20 minutes later — by which point the homeowner has already booked the plumber down the street who answered live.
The plumbing market reality
Plumbing leads expire fast. The first contractor to pick up wins.
of homeowners hire the first plumber to call back.
Not the highest-rated. Not the closest. The fastest.
of inbound plumbing calls arrive after 5pm or on weekends.
Your business hours are when nobody is calling. The flood is when everyone is.
higher conversion when a plumbing inquiry is answered in under a minute vs. five minutes.
Source: Velocify Lead Response Management Study (3.5M leads).
average response time for SMB web inquiries.
By then the toilet is fixed at another plumber’s rate.
Sources: Harvard Business Review (Oldroyd 2011) “The Short Life of Online Sales Leads” · Velocify Lead Response Management Study · ServiceTitan 2024 Trade & Field Service Benchmark Report · PHCC industry benchmarks.
Run your shop’s numbers
How much revenue is your plumbing business losing to missed after-hours and overflow calls?
Honest defaults below — tweak to match your shop. Typical plumbing service-call value: $420. Tankless install: $2,800–$5,200. Whole-house repipe: $6,000–$15,000.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Plumbing service-call $420 · Drain cleaning $250 · Tankless install $4,000+.
You're losing roughly
$9,798
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$3,810/mo
That's $45,723 a year — for $197/mo.
That's a 19× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Without Ovox
After-hours emergency calls go to voicemail. Two-thirds book another plumber by morning.
Holiday-weekend overflow overwhelms the on-call line. Every burst pipe pays your competitor.
You’re under a sink, on a roof, in a crawlspace. Nobody is by the phone.
Routine drain-cleaning leads slip through because nobody calls back in time.
Your $400/mo answering service charges per call and still routes 11pm emergencies to voicemail.
With Ovox
Every inbound visitor gets a full intake — leak source, water shut-off status, address, photos — and a flagged-urgent email lands in your dispatcher’s inbox in seconds.
Concurrent conversations at any scale. Holiday-weekend burst pipes are peak-season revenue captured, not peak-season chaos.
Ovox is by the phone, 24/7. Books service windows straight into your calendar; emails dispatch a clean job card with everything to assign a truck.
Every routine inquiry gets a structured job-lead email with contact and best service window. Nothing falls through the cracks.
$197/mo flat. No per-call meter. No overnight gap. Pays for itself on the first emergency it captures.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Purpose-built for plumbing operations
Six things every plumbing phone should do — done 24/7, for $197/mo.
Same Ovox product as every other vertical. Plumbing-coded playbook out of the box.
24/7 AI dispatcher on your site
Chat and click-to-talk voice on your shop’s website, day and night. Knows your service area, brands you carry, hours, and which jobs you handle. Sounds like a sharp dispatcher who never sleeps.
Trained on your site in 30 seconds
Paste your URL — Ovox reads your services, service area, brands, hours, and pricing tier. Edit anything that’s off in one click. No scripting, no prompt engineering.
Emergency-aware triage
Asks the right plumbing triage questions — is water actively flowing, has the supply been shut off, is the leak above electrical, how soon do they need someone. Emergencies are flagged at the top of your inbox with one-tap call.
Service vs replacement intake
Knows the difference between a $129 diagnostic and a $4,800 tankless install. Captures the right intake for each — equipment age, brand, accessibility, photos — so your dispatcher knows what truck to send.
Books service windows in your calendar
When a window is available, Ovox books it straight in. Conflict-checked, confirmation email to the homeowner, calendar invite, no double-booking.
Action-only job emails
One-screen job card: name, phone, what’s broken, urgency, address, photos, one-tap call. Not transcripts — transcripts live in the dashboard. The notification every plumbing dispatcher wishes voicemail sent.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Plumbing owner FAQ
Questions plumbers ask before they activate Ovox.
Can Ovox tell the difference between a burst pipe and a routine drain cleaning?
Yes. Ovox asks the right plumbing triage questions — is water actively flowing, has the supply been shut off, is the leak above electrical, how soon does the homeowner need someone. Anything that crosses the urgency threshold you set during onboarding lands in your inbox as a flagged-urgent lead card with one-tap call to the homeowner.
How does it handle the volume during a freeze event or storm weekend?
Ovox handles concurrent conversations at any scale. While your competitors’ lines ring busy during a deep freeze or a hurricane weekend, every one of your inbound visitors gets a real conversation and either a captured job lead or a booked service window — in seconds.
Does it integrate with ServiceTitan, Housecall Pro, Jobber, or Workiz?
Today: via email + CSV export + Google Calendar / Calendly. Your dispatcher gets a clean, structured job-lead email with every field they need to assign the work in whatever system you already use. Native API integrations to ServiceTitan, Housecall Pro, Jobber and Workiz are on our roadmap — if one of those is a hard requirement, email us and we’ll prioritize.
What if the caller asks for a quote on a tankless or whole-house repipe?
Ovox handles the diagnostic and service-call pricing you’ve authorized (e.g. "$129 diagnostic, $200 minimum"). For full installs and bigger jobs, it captures the property info, equipment specs, and best contact window, then routes it as a quote-request lead for your team to follow up. No more "let me get a quote and I’ll call you back" calls vanishing.
Will it sound like a real dispatcher — not a chatbot?
Try it on your shop’s own website. The "Show me on MY site" form at the top of this page boots Ovox in your branding, with your services pre-loaded, in under 30 seconds. If it doesn’t feel like a sharp plumbing dispatcher, don’t buy. That’s the whole point of trying before paying.
What about callers who insist on speaking to a human?
Ovox always offers to transfer to a human if the caller asks. You configure the human-fallback per time of day (during business hours: your office; after hours: your on-call tech). Most callers, though, finish the conversation with Ovox once they realize how fast and accurate it is.
How fast does it go live on my plumbing site?
10 minutes for most shops. Paste your URL — Ovox reads your service area, brands, hours, and emergency policies. Confirm the intake questions. Drop the embed code, or share dashboard access and we install it for you for free.
I run a small shop — just me and one truck. Is this for me?
Especially for small shops. The smaller your shop, the more catastrophic each missed call is. A 1-truck plumber that misses three service-call inquiries a week leaks ~$30K/yr in pure margin. At $197/mo, you don’t need a 50-truck operation for the math to work — you just need to have missed a service call this week. (You have.)
Still on the fence? Email us directly — we read every message.
One last thing
While you read this page, a homeowner with a flooded basement called three plumbers in your zip code.
The first one to answer got the job. The bleeding stops the moment Ovox is live on your site.
$197/mo · 30-day refund · Cancel anytime