Choose the signals
Collect service type, urgency, location, budget, or any other detail that changes your next action.
Lead qualification
Know which website inquiries deserve your time
Turn the questions your team asks on the first call into a short, useful website conversation. Ovox helps visitors explain what they need before you follow up.
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Watch Ovox close customers on your site.
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Try the conversation with your own business information.
Use your rules
Add instructions, exclusions, and escalation rules so the conversation matches your process.
Make follow-up easier
Give your team the inquiry and the context behind it, not just a blank contact record.
Qualification is a decision process
A qualified lead is not the same thing for every business. Define what makes an inquiry worth a conversation, what details are required before an estimate, and which requests should be routed to a human.
Keep the conversation short
Good qualification questions are specific and easy to answer. Start with the visitor’s goal, then ask only the follow-ups that change whether or how your team should respond.
Stay honest about uncertainty
Ovox should not invent a quote, promise availability it cannot verify, or pretend to make a judgment your team has not defined. Use the chatbot to clarify and route, not to overpromise.
Questions buyers ask
Before you add it to your site.
Can I use my own qualification framework?
Yes. Add your own questions and instructions rather than relying on a fixed framework.
What happens to a poor-fit inquiry?
Configure the response and follow-up path. Ovox can explain the next step or capture the request for your team to review.
Need a specific answer? Email us directly.
See it on your website
See what Ovox would do with your next website inquiry.
Try the chatbot with your own business information, then decide whether it belongs on your site.
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