The homeowner with a leak at 8pm calls until someone picks up. Make sure that someone is your business.
A 24/7 AI sales agent on your shop’s website. Answers service-call inquiries, captures urgency, books appointments straight into your calendar, and emails you a clean job lead — even at 2am during a heat wave. Live in 10 minutes. $197/mo flat. No per-call fees.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
See it run on your shop’s actual website — paste your URL above.
What every HVAC contractor knows
The leak you already know about — the one in your inbound calls.
Every shop owner knows where the money goes: the calls that arrive while you’re on a rooftop, mid-job, or asleep.
You’re on a rooftop. The phone won’t stop.
Mid-condenser-swap, 30 feet up. Three calls ring — a no-heat, a flooded basement, a furnace ignition failure. By the time you climb down at 4pm, two callers have already booked your competitor. The third left no message.
95°F outside. Your line is jammed.
Three calls a minute, every homeowner convinced their problem is the most urgent. Voicemail is full. The callers who hurt most — and would pay for a same-day replacement — are the first to hang up and try the next contractor on the search page.
2:14am. A pipe just burst.
A homeowner has water spreading across the floor. He calls three companies in your town. The one that picks up wins the job, the loyalty, and the next four service visits. Right now, that probably isn’t you.
The HVAC market reality
Why HVAC contractors lose more revenue to missed calls than any other trade.
of HVAC service leads arrive between 6pm and 8am.
Your business hours are when nobody is calling. The crisis is when everyone is.
of homeowners hire the first contractor to call back.
Not the highest-rated. Not the cheapest. The fastest.
higher conversion rate when an HVAC inquiry is answered in under a minute vs. five minutes.
Source: Velocify Lead Response Management Study (3.5M leads).
is the average response time for SMB web leads today.
By then the homeowner already booked.
Sources: Harvard Business Review (Oldroyd 2011) “The Short Life of Online Sales Leads” · Velocify Lead Response Management Study · ServiceTitan 2024 Trade & Field Service Benchmark Report · ACCA industry data.
Run your shop’s numbers
How much revenue is your HVAC business losing to missed after-hours and overflow calls?
Honest defaults below — tweak to match your shop. Typical HVAC service-call value: $650. Replacement: $4,800–$12,000.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
HVAC repair averages $650; full replacement runs $4,800–$12,000.
You're losing roughly
$18,533
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$7,207/mo
That's $86,486 a year — for $197/mo.
That's a 36× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Without Ovox
After-hours emergency calls go to voicemail. Two-thirds book another contractor by morning.
Heat-wave overflow jams your line. The most urgent callers hang up first.
Your techs are on roofs, in basements, in attics. Nobody is by the phone.
Routine maintenance leads slip through because nobody calls them back in time.
Your $400/mo answering service charges per call and still misses the 11pm emergencies.
With Ovox
Every inbound visitor gets a real intake — system status, urgency, address, photos — and a flagged urgent email lands in your inbox in seconds.
Concurrent conversations at any scale. Heat wave = peak-season revenue captured, not peak-season chaos.
Ovox is by the phone, 24/7. Books service windows straight into your calendar; emails your dispatcher a clean job card with everything they need to assign a truck.
Every routine inquiry gets a structured job-lead email with the homeowner’s contact and best service window. Nothing falls through the cracks.
$197/mo flat. No per-call meter. No overnight gap. Pays for itself on the first job it captures.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Purpose-built for HVAC operations
Six things every HVAC phone should do — done 24/7, for $197/mo.
Same product as every other Ovox vertical. HVAC-coded playbook out of the box.
24/7 AI service-call agent on your site
Chat and click-to-talk voice on your shop’s website, day and night. Knows your service area, equipment brands, hours, and which jobs you handle. Sounds like a sharp dispatcher.
Trained on your shop’s website in 30 seconds
Paste your URL — Ovox reads your services, brands, service area, and hours. Edit anything that’s off in one click. No scripting, no prompt engineering.
Emergency-aware intake
Asks the right HVAC triage questions — is the system completely down, is there water present, what’s the indoor temperature, how soon do they need someone. Emergencies are flagged at the top of your inbox.
Configurable job-lead capture
You decide what Ovox asks per job type — service vs replacement, equipment brand, property type, preferred window, photo upload. Vertical defaults work day one; edit any time.
Books service windows into your calendar
When a window is available and the caller is ready, Ovox books it straight into your calendar. Confirmation email, calendar invite, no double-booking.
Action-only job emails
One-screen job card: homeowner name, phone, what’s broken, urgency level, address, photos, one-tap call. Not transcripts — transcripts live in the dashboard. The notification every dispatcher wishes voicemail sent.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
HVAC contractor FAQ
Questions HVAC owners ask before they activate Ovox.
Can Ovox tell the difference between a no-heat emergency and a routine maintenance call?
Yes. Ovox asks the right HVAC triage questions — is the system completely down, is there water present, what’s the indoor temperature, how soon does the homeowner need a tech. Anything that crosses the urgency threshold you set during onboarding lands in your inbox as a flagged-urgent lead card with the homeowner’s click-to-call.
How does it handle the massive call volume during a heat wave or cold snap?
Ovox handles concurrent conversations at any scale. While your competitors’ lines ring busy during a 95°F day or a snowstorm, every one of your inbound visitors gets a real conversation and either a captured job lead or a booked service window — in seconds.
Does it integrate with ServiceTitan, Housecall Pro, Jobber or FieldEdge?
Today: via email + CSV export. Your dispatcher gets a clean, structured job-lead email with every field they need to assign the work in whatever system you already use. Native API integrations to ServiceTitan, Housecall Pro, Jobber and FieldEdge are on our roadmap — if one of those is a hard requirement, email us and we’ll add you to the early-access list to prioritize it.
What if the caller asks for a replacement quote?
Ovox handles the diagnostic and service-call pricing you’ve authorized (e.g. "$129 diagnostic, $200 minimum service call"). For full replacements and bigger jobs, it captures equipment details, property info and best contact window, then routes that as a quote-request lead for your team to follow up. No more "let me get a quote and I’ll call you back" calls vanishing.
Does Ovox sound like a real dispatcher — or a chatbot?
Try it on your shop’s own website. The "Show me on MY site" form at the top of this page boots Ovox in your branding, with your services pre-loaded, in under 30 seconds. If it doesn’t feel like a sharp HVAC dispatcher who never sleeps, don’t buy. That’s the whole point of trying before paying.
What about callers who want to talk to a human?
Ovox always offers to transfer to a human if the caller insists. You decide the human-fallback number per time of day (during business hours: your office; after hours: your on-call tech). Most callers, though, finish the conversation with Ovox once they realize how fast and accurate it is.
How fast does it go live on my HVAC site?
10 minutes for most shops. Paste your URL — Ovox reads your service area, equipment brands, hours and emergency policies. Confirm the intake questions. Drop the embed code or share dashboard access and we install it for you. Works with Wix, GoDaddy, WordPress, Webflow, Squarespace, and any other major site builder.
I run a small shop. Is this for me, or only for big contractors?
Especially for small shops. The smaller your shop, the more catastrophic each missed call is. A two-truck plumber that misses three service-call inquiries a week is leaking ~$30K/yr in pure margin. At $197/mo, you don’t need to be a 50-truck operation for the math to work — you just need to have missed a service call this week. (You have.)
Still on the fence? Email us directly — we read every message.
One last thing
While you read this page, a homeowner with no AC called three contractors in your zip code.
The first one to answer got the job. The bleeding stops the moment Ovox is live on your site.
$197/mo · 30-day refund · Cancel anytime