Virtual receptionist pricing: $197/mo flat versus $1.85/receptionist-minute everywhere else.
Live receptionist services price by the receptionist-minute and the monthly minute pool. Ovox prices the receptionist itself — flat $197/mo, unlimited minutes, unlimited chats, no overages. The math is rarely close past 80 calls/month.
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Run your firm’s numbers below — then watch Ovox book a customer on your site in 30 seconds.
Why receptionist pricing is so confusing
Virtual receptionist services don’t price the receptionist — they price the minutes she answers.
Every published "starting at $X/mo" headline is really "starting at $X for the first 50 minutes; everything after is $4–$10/minute". The actual monthly cost is your call volume × your average call duration — both of which spike on the weeks you most need the help.
Ruby Receptionists: $235/mo, 50 receptionist-minutes.
Effective rate over the cap: $4.70 per receptionist-minute. A typical 6-minute new-patient intake call is one minute on Ovox; on Ruby it’s $4.70 added to the invoice. A practice with 20 such intake calls a month past the cap pays an extra $94 just for the overages.
Smith.ai: $292.50/mo, 30 calls.
Effective rate per call: $9.75. The week of a marketing push or a heat-wave service spike, an extra 30 calls is $292.50 added to the invoice — for the same product, just delivered to more customers.
AnswerConnect: $325/mo, 100 minutes.
$3.25 per receptionist-minute over 100. A small dental practice that uses 220 receptionist-minutes in a busy month (insurance Qs, new-patient intake, scheduling) pays $325 + $390 = $715/mo for the same job an AI receptionist does for $197.
Receptionist pricing in numbers
When you price by the minute, the math punishes you for being busy.
per month, flat. Unlimited receptionist-minutes. Unlimited chats.
Same number Monday morning as Saturday night. No "after-hours surcharge".
monthly minimum at live virtual receptionist services (Ruby / Smith.ai / AnswerConnect entry tiers).
Verified from public pricing pages 2026-05-23.
per receptionist-minute or per-call overage on live services.
Compounds fastest on the weeks the receptionist actually earns her keep.
amortized cost per booked appointment at typical SMB volume on Ovox.
Assuming 80 booked appointments/month — typical for a single-location service business.
Sources: Ruby Receptionists / Smith.ai / AnswerConnect public pricing pages verified 2026-05-23 · Ovox flat-pricing model.
Run your own pricing comparison
How much would Ovox cost vs your current per-minute virtual receptionist service?
Tune the call volume and average ticket. Past 100 calls/month the math is rarely close.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Pick the median value of one booking. The cost-savings math runs against your call volume.
You're losing roughly
$22,572
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$8,778/mo
That's $105,336 a year — for $197/mo.
Ovox pays for itself 44× over — every single month.
Conservative assumptions. Honest math.
Real customers, every month.
Where per-minute pricing punishes the most
These industries have receptionist conversations that run long.
Per-minute pricing models penalize you exactly when the receptionist is doing the most valuable work — a thorough, qualifying intake. Flat pricing makes longer conversations a feature, not a tax.
Law Firms
See vertical page
Intake calls run 7–12 minutes. Per-minute pricing kills the math.
Medical / Dental
See vertical page
Insurance + scheduling Qs add minutes. Flat pricing welcomes them.
Real Estate
See vertical page
Buyer qualification conversations are 5–10 minutes each.
Financial Advisors
See vertical page
Prospect discovery takes 10+ minutes; you can’t rush it.
Property Management
See vertical page
Tenant maintenance triage + prospect qualification = long calls.
HVAC / Plumbing
See vertical page
Storm-night call spikes turn minute-meters into 4-figure invoices.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Live receptionist per-minute pricing
A 7-minute new-patient intake = $4.70–$9.75 added to the invoice.
A 40-call storm week = $390+ in overage at $9.75/call.
Bilingual receptionist coverage is a $200/mo add-on tier.
Holiday and after-hours surcharges blow through the published rate.
Pricing page is "Contact Sales" and the real number is quoted on an onboarding call.
Ovox flat pricing
$0 over $197/mo. The conversation costs nothing extra.
Same $197 whether you take 10 calls or 1,000.
11 languages included — Spanish, French, Mandarin, Portuguese — at no extra cost.
No surcharges, ever. Christmas Eve = Wednesday at noon, pricing-wise.
The price is $197/mo. It’s on this page. No call required.
Built for busy owners
From your website to booked customers — in the time it takes to drink your coffee.
No agency. No onboarding calls. No 6-week implementation. You. Your laptop. 10 minutes.
Show Ovox your business
Paste your website. Ovox studies your services, pricing, hours, FAQs and tone of voice — like a sales rep who shadowed you for a week.
Done in under 30 seconds.
Make Ovox yours
Tell Ovox what to capture from every customer — budget, urgency, insurance, project type, whatever you want. Connect your calendar so it books straight into your schedule.
Done in under 3 minutes.
Go live on your site
Flip the switch. Ovox goes live as a chat & voice agent on your website, ready to greet, qualify, and book every visitor — 24/7.
Live in under 10 minutes.
Already running a business management tool (Dentrix, ServiceTitan, Clio, Booksy, Jobber)? Ovox sits on top. Zero migration. Zero switching cost. Just clean leads dropped into your existing workflow.
Everything in the $197/mo receptionist plan
One plan. Everything a virtual receptionist should do, included.
No tiers, no premium SKU, no add-on for the features that should be table stakes.
Unlimited receptionist-minutes and chats
No per-call meter, no per-minute timer, no per-text overage. Zero per-unit cost beyond the flat subscription.
24/7 multilingual coverage
11 languages out of the box. Same coverage at 3 AM as 3 PM. No "bilingual operator on shift" gap.
Calendar booking with conflict-check
Connects to your Google Calendar / Calendly. Books the appointment with the right duration, sends confirmation to the customer.
Vertical-coded receptionist scripts
30+ service-industry intake playbooks shipped out of the box — dental, legal, HVAC, financial advisory, etc.
Unlimited team-member seats
Add your whole staff to the dashboard at no extra cost. View leads, listen back to conversations, export.
30-day money-back guarantee
If the receptionist doesn’t pay for itself in 30 days, reply to any email and we refund the $197 — no forms, no friction.
What you actually get
$3,000 worth of customer-acquisition tools.Bundled into one $197/mo product.
Every line below is real, ships in V1, and benchmarked against a real competitor price.
24/7 AI Chat Agent
Captures every visitor as a lead, in your voice.
$400/movs Tidio / Drift
✓ Included24/7 AI Voice Agent
Visitors click-to-talk. AI qualifies and books them by voice.
$1,500/movs My AI Front Desk
✓ IncludedAuto-trained on your website
No setup, no scripting. Live in 30 seconds.
$500one-time, vs $2K of dev work
✓ IncludedVertical-tuned sales playbook
14 verticals. AI runs your sales process, not a script.
$300/movs custom prompt eng.
✓ IncludedConfigurable intake fields
You pick what info to capture. Budget. Urgency. Insurance. Anything.
$200/movs Typeform + Zapier
✓ IncludedAction-only lead emails
Single-screen lead card — name, phone, what they want, one tap.
$200/movs Drift / HubSpot
✓ IncludedCalendar auto-booking
AI books straight into your calendar with conflict checking.
$200/movs calendar tool + dev setup
✓ IncludedCustomer confirmation emails
Every booked customer gets proof in their inbox. Fewer no-shows.
$100/movs no-show automations
✓ IncludedDaily digest + CSV export
Drop captured leads into Dentrix, Clio, Follow Up Boss, anything.
$100/movs Zapier + 3 tools
✓ Included
Total standalone value
$3,000/mo
Your price
$197/mo
Cancel anytime. No contracts.
$2,803 of value, every single month, in your pocket. Or roughly $33,000/year you don't pay anyone.
Pricing
Everything Ovox does.
$197 a month.
One price. Everything included. No tiers, no annual contracts, no surprise upsells.
Total package value
$3,000/mo
Your price
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Virtual receptionist pricing FAQ
Questions buyers ask before committing to flat-priced AI receptionist.
What does $197/mo actually include?
Everything. Unlimited receptionist-minutes (voice). Unlimited chats. 24/7 coverage. 11 languages. 30+ vertical intake playbooks. Google Calendar / Calendly booking. Email lead cards. Unlimited team seats. 30-day refund. No add-ons, no premium SKUs.
How does Ovox compare to Ruby Receptionists pricing?
Ruby starts at $235/mo for 50 receptionist-minutes, with $4.70/min overage. A typical practice with 200 receptionist-minutes/month pays Ruby $235 + (150 × $4.70) = $940/mo. Ovox at $197/mo flat is roughly 5× cheaper at that volume. See the full live-service vs AI comparison.
How does Ovox compare to Smith.ai pricing?
Smith.ai starts at $292.50/mo for 30 calls (≈$9.75/call), with $9.75 per-call overage. A practice with 100 calls/month pays Smith.ai $292.50 + (70 × $9.75) = $975/mo. Ovox at $197/mo flat is roughly 5× cheaper at that volume — and removes the disincentive to take long, qualifying calls.
Is there a setup fee or onboarding cost?
No. You set up Ovox yourself in 10 minutes. If you’d rather we install it for you, that’s also free — we hop on a screenshare and configure your business.
Why is the AI receptionist cheaper than a live one?
Live receptionist services pay humans to be on-shift. The cost of AI to answer one more call is approximately zero — no graveyard shift, no bilingual operator overhead, no holiday weekend payroll. We pass that structural advantage through as flat pricing.
What if my call volume is below the entry tier of a live service?
Ovox still wins — but the gap is smaller. At ~20 calls/month, Ruby’s $235 vs Ovox’s $197 = $38/mo difference. The bigger wins are 24/7 coverage, multilingual, no per-minute disincentive, and the option to scale call volume without re-pricing.
Do you offer annual pricing?
Yes — contact us for annual billing. Most customers prefer monthly cancel-anytime structure during year one and switch to annual after.
What’s the cancellation policy?
One-click cancel from the dashboard. No "talk to a sales rep" gauntlet. 30-day no-questions-asked refund if Ovox doesn’t pay for itself in the first month.
Still on the fence? Email us directly — we read every message.
No quote needed
You already know what the receptionist costs. Now watch what she does.
$197/mo. 10-minute install. 30-day refund. The receptionist is on duty the moment you embed the script.
$197/mo · 30-day refund · Cancel anytime