The AI customer service agent for businesses that sell time, not tickets.
If "customer service" means qualifying new customers, booking consults, answering pricing and service questions before a sale — that's us. $197/mo flat. Chat + voice. Live in 10 minutes.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
Paste your URL above to see how the agent handles a live customer service conversation in 30 seconds.
Two definitions of "customer service"
Pick the one that fits — most pages assume the wrong one.
There are two completely different jobs hiding under one phrase. The right tool for your business depends entirely on which one you actually need.
Customer service that's actually sales.
A med spa's "customer service" team spends 90% of its day on prospective customers — "do you treat X?", "how much for Y?", "can I book a consult?" That's sales-shaped. A trained AI sales agent is the right tool. Ovox lives here.
Customer service that's actually support.
A SaaS company's "customer service" team spends 90% of its day on existing customers — "how do I export?", "my invoice is wrong", "where is feature X?" That's ticket-shaped. Intercom, Zendesk, or Help Scout is the right tool. Ovox is not.
Most businesses are 80% one and 20% the other.
Honest service businesses (legal, dental, contractors, medical, real estate, accounting) are 80%+ sales-shaped customer service. They were sold support-shaped tools because that's what the market mostly sells. The tool mismatch is why "chat doesn't convert for us."
The customer-service-is-sales economics
Numbers that justify a sales-shaped customer-service tool.
higher odds of qualifying a new customer if responded to in 5 minutes vs 30 minutes.
From the InsideSales / MIT Lead Response Management research. The same dynamic applies to pre-sale customer-service inquiries.
is the average cost per click for "ai customer service agent" in US Google search.
From our 2026-05 SEMrush export. The buyer demand for this category is enormous; most clicks land on support-shaped tools.
is the average response time on inbound web leads across US companies.
Per HBR / Oldroyd 2011. For pre-sale customer service, 42 hours is functionally the same as never responding.
the agent works through the night, weekends, holidays.
No "first available is Monday." No "ticket queue." No "away message."
Sources: HBR (Oldroyd, McElheran, Elkington 2011) · InsideSales / MIT Lead Response Management Study (Oldroyd) · SEMrush PPC export (May 2026).
What pre-sale customer service is worth
Run the math on your own inbound.
How much new revenue would the agent capture from the prospective customers your current setup is losing?
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
What one new customer is worth to you, all-in.
You're losing roughly
$11,016
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$4,284/mo
That's $51,408 a year — for $197/mo.
Ovox pays for itself 21× over — every single month.
Conservative assumptions. Honest math.
Real customers, every month.
Sales-shaped vs support-shaped
Tell the difference in five rows.
Same phrase, completely different tool. Match the conversation shape to the right product and the ROI follows.
Bot
Visitor asks: "where is my refund?" → support-shaped → Intercom/Zendesk.
Ovox
Visitor asks: "what do you charge for X?" → sales-shaped → Ovox.
Bot
Conversations end with a ticket resolved.
Ovox
Conversations end with a customer booked.
Bot
Knowledge base of internal docs.
Ovox
Trained on your services, pricing, hours, locations.
Bot
Per-seat or per-resolution pricing.
Ovox
Flat $197/mo, unlimited inbound.
Bot
Multi-channel inbox (email + chat + IG + WhatsApp).
Ovox
Single high-conversion widget on your website (chat + voice).
Built for busy owners
From your website to booked customers — in the time it takes to drink your coffee.
No agency. No onboarding calls. No 6-week implementation. You. Your laptop. 10 minutes.
Show Ovox your business
Paste your website. Ovox studies your services, pricing, hours, FAQs and tone of voice — like a sales rep who shadowed you for a week.
Done in under 30 seconds.
Make Ovox yours
Tell Ovox what to capture from every customer — budget, urgency, insurance, project type, whatever you want. Connect your calendar so it books straight into your schedule.
Done in under 3 minutes.
Go live on your site
Flip the switch. Ovox goes live as a chat & voice agent on your website, ready to greet, qualify, and book every visitor — 24/7.
Live in under 10 minutes.
Already running a business management tool (Dentrix, ServiceTitan, Clio, Booksy, Jobber)? Ovox sits on top. Zero migration. Zero switching cost. Just clean leads dropped into your existing workflow.
What the agent actually does for service businesses
Six jobs your front desk used to do, done 24/7 for $197/mo.
Each of these is the conversation that converts a prospect into a customer. We build the agent to win that conversation, not to file a ticket.
Answers "how much for X?" with context
The agent reads your services page and your pricing structure during the 30-second URL training. Visitors get the same answer your front desk would give, with the same caveats.
Qualifies before quoting
Budget, urgency, service fit, location, insurance — the four-to-six questions a trained rep would ask, in conversation. Quotes with context, not blindly.
Books the consult or the appointment
Native Google Calendar / Calendly. Reads your real availability. Drops the booking on your calendar before the visitor closes the tab.
Handles voice when they'd rather call
The chat widget has a "call now" button. The agent picks up. Same intake script, same booking flow, voice channel.
Lead card with full context
After every conversation, a one-screen summary in your inbox: qualifying answers, booked time, one-tap callback. Not a transcript.
Vertical-coded for service businesses
Out-of-the-box intake playbooks for 14+ service verticals — legal, dental, med spa, HVAC, plumbing, restoration, accounting, financial advisor, real estate, funeral, locksmith, towing, property management.
What you actually get
$3,000 worth of customer-acquisition tools.Bundled into one $197/mo product.
Every line below is real, ships in V1, and benchmarked against a real competitor price.
24/7 AI Chat Agent
Captures every visitor as a lead, in your voice.
$400/movs Tidio / Drift
✓ Included24/7 AI Voice Agent
Visitors click-to-talk. AI qualifies and books them by voice.
$1,500/movs My AI Front Desk
✓ IncludedAuto-trained on your website
No setup, no scripting. Live in 30 seconds.
$500one-time, vs $2K of dev work
✓ IncludedVertical-tuned sales playbook
14 verticals. AI runs your sales process, not a script.
$300/movs custom prompt eng.
✓ IncludedConfigurable intake fields
You pick what info to capture. Budget. Urgency. Insurance. Anything.
$200/movs Typeform + Zapier
✓ IncludedAction-only lead emails
Single-screen lead card — name, phone, what they want, one tap.
$200/movs Drift / HubSpot
✓ IncludedCalendar auto-booking
AI books straight into your calendar with conflict checking.
$200/movs calendar tool + dev setup
✓ IncludedCustomer confirmation emails
Every booked customer gets proof in their inbox. Fewer no-shows.
$100/movs no-show automations
✓ IncludedDaily digest + CSV export
Drop captured leads into Dentrix, Clio, Follow Up Boss, anything.
$100/movs Zapier + 3 tools
✓ Included
Total standalone value
$3,000/mo
Your price
$197/mo
Cancel anytime. No contracts.
$2,803 of value, every single month, in your pocket. Or roughly $33,000/year you don't pay anyone.
Pricing
Everything Ovox does.
$197 a month.
One price. Everything included. No tiers, no annual contracts, no surprise upsells.
Total package value
$3,000/mo
Your price
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Service-business FAQ
Honest answers about what this tool is and isn't.
Is this for support tickets?
No, and we'll be honest about it. If your customer service team mostly handles existing customers (returns, password resets, billing issues, "where is my order?"), Intercom, Zendesk, or Help Scout is the right tool for you. Ovox is built for the conversations that turn prospects into paying customers.
What if I need both?
Most businesses do — and the right answer is two tools. Run Ovox on your marketing/sales pages where the conversation is "is this for me?" and run a help-desk tool inside your product or customer portal where the conversation is "I have a problem." Two different jobs, two different shapes.
Does it handle existing-customer questions at all?
Yes — for the kinds of "existing customer" questions a small service business actually gets ("reschedule my Tuesday appointment", "what are your hours on Sunday?", "do you have my latest invoice?"). For complex multi-step support workflows with ticket queues and SLAs, use a help desk.
Why is the CPC so high on "ai customer service agent"?
Because the enterprise buyer thinks every conversation is a $50K+ ARR opportunity. They're not wrong. The same agent applied to small-business pre-sale conversations is what gets you a $197/mo flat product that pays for itself the first weekend.
How does it compare to Intercom's Fin?
Fin is a great support-shaped agent for SaaS companies that want to deflect support tickets and resolve them with documentation lookups. Ovox is a sales-shaped agent for service businesses that want to convert visitors into booked customers. Different jobs. Same word ("agent"). Pick the one that matches the conversation shape you actually have.
Still on the fence? Email us directly — we read every message.
Related chat playbooks
Other ways teams use Ovox on their website.
Same agent, different angle. Pick the playbook that maps to how your customers actually shop.
Stop using support-shaped tools on sales-shaped conversations.
Ship the right agent on your site today.
Live demo on your URL in 30 seconds. Full agent live on your site in 10 minutes. $197/mo flat, 30-day money back.
$197/mo · 30-day refund · Cancel anytime