Answering service pricing: $197/mo flat. No per-call or per-minute meter, ever.
Most answering services hide pricing behind a sales call, then quote per-call or per-minute rates that compound on busy nights. Ovox is flat $197/mo regardless of call volume. One number. No tier cliffs, no overage charges, no surprise invoices.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
Run the math for your own business below — then watch the demo close customers in 30 seconds.
Why answering-service pricing is so hard to compare
Most answering services price by call, by minute, by call cap — anything but a flat number you can plan around.
Every "starting at $X" headline you’ve seen comes with overage rules that turn it into something else entirely. Here’s what they look like vs Ovox.
Ruby: $235/mo · 50 receptionist minutes.
That works out to ~$4.70/minute over 50. A 7-minute booking conversation is one minute on Ovox; it’s $4.70 of overage on Ruby.
Smith.ai: $292.50/mo · 30 calls.
Effective rate: $9.75/call. The night your AC dies and 40 people call you triples the bill before you book a single replacement.
AnswerConnect: $325/mo · 100 minutes.
$3.25/min effective rate; goes higher on overage. A busy storm weekend can run an answering-service invoice past $1,500/mo — not theoretically, routinely.
Pricing in context
The real cost question is: what does one booked customer cost — not what does one minute cost?
per month, flat. No per-call meter.
Same number Monday morning as Saturday night.
per call.
No per-call meter; no per-minute timer; no per-text overage.
amortized cost per booked appointment at typical SMB volume.
Assuming 80 booked appointments / month — typical for a single-location service biz on Ovox.
cheaper at scale than a per-call service when you have 200+ calls/mo.
And the relative gap widens every additional call.
Sources: Competitor pricing pages verified 2026-05-23 · Ovox flat-pricing model.
Run your own number
How much would Ovox cost vs. your current per-call/per-minute service?
Tune the call volume and average ticket. The math is rarely close past 100 calls / month.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Service-business average is $300–$2,000 per first job.
You're losing roughly
$25,650
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$9,975/mo
That's $119,700 a year — for $197/mo.
That's a 50× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Built for businesses that don’t want to think about per-call fees
Flat-pricing answering matters most in these industries.
Every Ovox vertical works on flat pricing by default. These are the ones where call-volume variance makes per-call/per-minute pricing especially painful.
HVAC / Plumbing
See vertical page
Storm-night call spikes turn metered pricing into a 4-figure bill.
Law Firms
See vertical page
Intake is a 7–12 minute conversation — per-minute services kill the math.
Medical / Dental
See vertical page
Insurance Qs add minutes — flat pricing means longer = better.
Funeral Homes
See vertical page
Calls cluster after deaths; flat pricing absorbs the spikes.
Real Estate
See vertical page
Listing-launch inquiry waves don’t blow up the invoice.
Emergency Restoration
See vertical page
Flood-event days = 60 calls in 6 hours; flat covers them all.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
With per-call / per-minute pricing
A 7-minute intake at $4.70/min over-cap = $33 — on a single call.
A 40-call storm night = $390 in overage at $9.75/call.
A bilingual-tier upcharge adds $200/mo on top of base.
Holiday surcharges and after-hours surcharges blow through the published rate.
The pricing page is "contact sales" and the real number is quoted on the onboarding call.
With Ovox flat pricing
$0 over $197/mo. The conversation costs nothing extra.
$0 in overage. Same $197.
Spanish + 10 other languages included.
No surcharges, ever. Same $197 on Christmas Eve as Wednesday at noon.
The price is on this page. It’s $197.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Everything in the $197/mo plan
One plan. Everything included.
There are no tiers, no add-ons, no premium SKUs. The same $197/mo gets a single dentist and a 40-location DSO the same product.
Every inbound call and chat included
No per-call, per-minute, per-text, per-language meter. Zero per-unit cost beyond the flat subscription.
24/7 multilingual coverage
11 languages out of the box. Same coverage at 3 AM as 3 PM.
Calendar + email lead delivery
Books appointments straight into Google Calendar / Calendly; emails structured lead cards to your inbox.
Vertical-coded intake playbooks
30+ service-industry intake flows shipped out of the box. Configurable per practice.
All team seats included
Add your whole front desk to the dashboard at no extra cost. View leads, listen back to conversations, export.
30-day money-back guarantee
If it doesn’t pay for itself in 30 days, reply to any email and we refund the $197 — no forms, no friction.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Pricing FAQ
Questions buyers ask before they commit to flat pricing.
What’s really included in the $197/mo?
Everything. Inbound calls and chats with no per-call or per-minute meter. 24/7 coverage. 11 languages. Vertical-coded intake playbooks. Calendar integration. Email lead cards. All team seats included. 30-day refund. No add-on SKUs, no premium upcharges.
Is there a setup fee or onboarding cost?
No. You set up Ovox yourself in 10 minutes. If you’d rather we install it for you, that’s also free — we hop on a screenshare and configure your practice.
Why is it cheaper than a live answering service?
Live answering services pay humans to be on-shift. The cost of AI to answer one more call is approximately zero — we don’t need to staff a graveyard shift, we don’t hire bilingual operators separately, we don’t pay overtime on holiday weekends. We pass that structural advantage through as flat pricing.
What’s the cancellation policy?
One-click cancel from the dashboard. No "talk to a sales rep" gauntlet. 30-day no-questions-asked refund if Ovox doesn’t pay for itself.
Are there enterprise / multi-location options?
Yes — enterprise pricing applies for multi-location DSO/MSO accounts that need a BAA, custom integrations, SSO, or dedicated security review. Email contact@ovox.ai with your account size and we’ll quote.
Do you offer annual pricing?
Yes — contact us for annual billing. Most customers prefer the monthly cancel-anytime structure during the first year and switch to annual after.
Still on the fence? Email us directly — we read every message.
No quote needed
You already know the price. Now see it run on your business.
$197/mo. 10-minute install. 30-day refund.
$197/mo · 30-day refund · Cancel anytime