Loss doesn’t happen between 9 and 5. Make sure your funeral home is the one a grieving family reaches first.
A 24/7 AI receptionist on your funeral home’s website that responds to first-call inquiries with the gravity they deserve — captures the family’s name, decedent information, and immediate needs, then routes the call to your director with a clean intake card. Live in 10 minutes. $197/mo flat.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
See it run on your funeral home’s actual website — paste your URL above.
What every funeral director already knows
The first call after a death happens at any hour. The home that answers it wins the family’s trust.
Families don’t call funeral homes during business hours by appointment. They call after a loss — which can be 3am Tuesday or 11am Christmas Eve. The first home to respond with composure and care becomes the home that handles the arrangements.
3:14am — the hospital call.
A family’s loved one has just passed at the regional hospital. They’re trying to figure out next steps — hospital wants transportation arranged. They call three funeral homes whose names they recognize. Two go to voicemail; the third has a 24/7 answering service that takes a message and pages the director. The fourth has Ovox — captures the decedent information and the family’s contact, dispatches first-call transport, and the director calls them back within the hour.
Christmas Eve 4pm — an unexpected loss.
Your office closed at 1pm for the holiday. A family whose loved one passed unexpectedly is trying to find a funeral home that’s open. Voicemail says “closed for the holiday, please call back Monday.” The family calls the competitor whose site has live chat — the director arranges everything from his home over the next hour.
Sunday 8pm — the pre-need question.
An elderly couple is on your website considering a pre-need arrangement after the wife’s recent diagnosis. They have specific questions about cremation packages, payment plans, and what happens if they move. The contact form says “someone will be in touch within 1–2 business days.” They move to a competitor with live chat that starts the conversation immediately.
The funeral-home market reality
First-call response is the entire decision for most grieving families.
of families choose the first funeral home to respond with care and clarity.
NFDA 2024 consumer survey: speed + tone drives selection.
of first-call inquiries arrive outside business hours.
Deaths happen at any hour; calls follow.
median cost of a funeral with viewing in the US.
NFDA 2024 Member General Price List Survey.
is the additional cost of Ovox covering Christmas Eve, weekends, and 3am.
Same flat $197 every day of the year.
Sources: NFDA 2024 Consumer Survey · NFDA 2024 General Price List Survey.
Run your home’s numbers
How many first-calls are you losing to weekend / holiday / overnight voicemail?
Honest defaults below. Median funeral cost with viewing: $9,420.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Median cost of funeral with viewing per NFDA 2024.
You're losing roughly
$97,667
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$37,981/mo
That's $455,777 a year — for $197/mo.
That's a 192× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Without Ovox
Holiday / weekend / 3am first-calls go to voicemail or a generic answering service.
A live mortuary answering service costs $500–$2,000/mo and still routes complex cases to voicemail.
Pre-need inquiries die in form-fill purgatory waiting for Monday morning.
Families that called twice and got no human felt the home didn’t care.
Your director has to be on-call 24/7 personally to handle first-calls.
With Ovox
Every first-call gets a real, composed conversation that captures decedent + family information — the director gets the case with full context.
$197/mo flat. Genuinely 24/7. No "after-hours surcharge".
Real conversation in seconds. Pre-need questions answered from your authorized policy answers; appointment booked.
Every family that reached out heard from someone (or something with composure) within seconds, with the director called back inside the hour.
Director gets a clean intake card in their inbox; they only respond to the cases that need a human.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Purpose-built for funeral home operations
Six things every funeral home’s phone should do — done 24/7, with care.
Same Ovox product as every other vertical. Funeral-home-coded playbook out of the box.
24/7 first-call intake with appropriate gravity
Trained to respond to grief-stricken families with composure, not script-bot energy. Captures decedent information, family contact, immediate needs (transport, viewing, cremation), without rushing or upselling.
Pre-need vs at-need intake
Different flows for active deaths vs pre-arrangement inquiries. Pre-need flow handles pricing questions, payment plans, what-if scenarios; at-need flow captures the decedent and arranges first-call.
Trained on your funeral home’s site in 30 seconds
Paste your URL — Ovox reads your services (traditional, cremation, memorial), pricing tier, locations. Edit anything in one click.
Director hand-off with full context
When the director calls the family back, they have decedent name, time + place of death, family contact, immediate needs, and any policy answers Ovox already gave — no starting over.
Transport coordination notes
Captures the hospital/hospice/residence where transport is needed. Director arrives at first-call already knowing who to dispatch and where.
Tone and language calibration
No "happy customer", no "exciting news", no upsell pressure. The agent’s register matches the moment.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Funeral home FAQ
Questions funeral directors ask before they activate Ovox.
Can an AI really respond to a grieving family with appropriate care?
Yes — with the calibration we ship. The agent is trained to never use phrases like "exciting news", "happy customer", or any upsell language; to acknowledge loss with appropriate gravity; and to focus on intake (decedent information, immediate needs, family contact) rather than pitching services. Try it on your home’s own website in the demo form above. If it doesn’t feel like a sharp first-call director, don’t buy.
Does it integrate with FuneralOne, FrontRunner, or my CMS?
Today: via email + CSV export + Google Calendar / Calendly. Every first-call is a structured intake card that your director or office manager paste into your CMS in seconds. Native integrations are on the roadmap.
What about pre-need leads?
Same product, different intake flow. Pre-need flow answers questions about packages, payment plans, what-if scenarios from your authorized pricing, then books a pre-need appointment with the director.
Can my director be on a phone tree fallback?
Yes. You configure who Ovox calls when an at-need intake comes in (your director’s cell, the office, the on-call rotation). Default behavior is immediate one-tap call to your on-call number + a full intake card in the inbox.
What about competing 24/7 mortuary answering services?
Those are excellent if you want a live human voice on every call and you’re willing to pay $500–$2,000/mo. Ovox is the AI-native alternative when you want flat $197/mo, genuinely 24/7 coverage, no per-call meter, and structured intake instead of message-taking. Many homes use both — Ovox for site inquiries + the answering service for the published phone number.
How fast does it go live?
10 minutes for most homes. Paste your URL, confirm intake fields and tone calibration, drop the embed code. We can also install it for you free on a screenshare.
Still on the fence? Email us directly — we read every message.
One last thing
Tonight’s loss is on someone’s phone right now, scrolling for a funeral home that picks up.
It can be yours. $197/mo. Live in 10 minutes. The phone never stops being answered with composure.
$197/mo · 30-day refund · Cancel anytime