The driver stranded on the shoulder at 11pm is calling three towing companies. Whoever picks up gets the job.
A 24/7 AI dispatcher on your towing company’s website. Captures vehicle info, exact location, urgency. Dispatches the right truck to the right job. $197/mo flat. Live in 10 minutes.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
Try it on your towing company’s actual website — paste your URL above.
The reality of running a towing business
Every ring is a different job. Every voicemail is a competitor’s job.
Towing is the purest first-response business in commerce. The customer needs help immediately, the buy-decision is made in 3 minutes, and the truck that arrives first writes the ticket. There is no scenario where being slow wins.
11:47pm. Single-car accident, shoulder of I-95.
Two-vehicle pileup with no injuries. The driver pulls out his phone and starts calling tow companies from his AAA app. Yours is third on the list. The first two answer instantly. Your number rings 4 times and goes to voicemail — your night dispatcher just stepped out for coffee. You lose a $280 tow and the body-shop referral that comes with it.
Saturday 2am. A weekend night, every operator stretched thin.
Twelve calls come in within an hour. Your one night-shift dispatcher handles five; the other seven hit voicemail. The customer who actually needed a heavy-duty wrecker (a $850 ticket) goes to the next company in line. The five your dispatcher caught are mostly $120 jumpstarts.
Sunday morning. The same-day insurance claim.
An insurance adjuster needs a tow scheduled for 10am for a damaged vehicle. The contact-us form on your website promises a callback in 24 hours. By Monday morning the claim is closed and the work went to a tow company with a 24/7 chat that booked the slot instantly. Lost: the tow + the future relationship with the adjuster.
Why towing is the highest-conversion emergency vertical
First-on-scene wins. There is no second prize.
of towing calls arrive outside 9-to-5 business hours.
Highways stay busy at 2am. Office staff doesn’t.
hire the first tow company that answers.
On true emergencies (accident, shoulder, dangerous) this rises to ~95%.
average light-duty tow ticket.
Heavy-duty: $850+. Long-haul: $500+. Roadside (jumpstart, lockout, tire): $90–$150.
is the maximum acceptable response time for a stranded driver.
Past 3 min the driver moves to the next company on the AAA / Google list.
Sources: Towing & Recovery Association of America (TRAA) industry benchmarks 2024 · ServiceTitan 2024 Trade & Field Service Benchmark Report · Harvard Business Review (Oldroyd 2011).
Run your shop’s numbers
How many high-margin tows are you losing to slow after-hours response?
Honest defaults below. Light-duty tow: $280. Heavy-duty: $850+. Roadside: $90–$150.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Light: $280. Heavy: $850+. Roadside: $90–$150.
You're losing roughly
$8,709
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$3,387/mo
That's $40,643 a year — for $197/mo.
That's a 17× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Without Ovox
Calls land in voicemail at 2am — the driver calls the next company before you get the message.
Per-call/per-minute answering services compound during weekend nights.
Wrong-equipment dispatch (light-duty truck sent to a heavy-duty job).
On-call driver learns about the 3am job 20 minutes after the call started.
Insurance/fleet contracts die because the scheduling form takes 24 hours.
With Ovox
Real conversation in seconds. Location, vehicle, urgency captured. Truck dispatched in parallel.
$197/mo flat. Storm weekends and holiday Saturdays cost the same as Tuesday afternoons.
Vehicle-type + weight class captured upfront. Right truck, right tools, right tech.
Flagged-urgent lead card + one-tap call to the dispatcher instantly. Job is rolling in 90 seconds.
Same-day insurance/fleet bookings handled in conversation. Calendar invite to adjuster + structured ticket to your office.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Purpose-built for towing
Six things every towing dispatcher should do — done 24/7, for $197/mo.
Same product as every other Ovox vertical. Towing-coded playbook out of the box.
24/7 AI dispatcher on your towing site
Chat and click-to-talk voice on every page. Knows your service area, fleet (light-duty / medium / heavy-duty / wrecker / flatbed), and emergency policies.
Emergency-vs-scheduled triage
Active accident vs scheduled fleet pickup vs simple jumpstart — the system knows the difference and escalates accordingly.
Vehicle + weight-class capture
Asks vehicle year/make/model + commercial-vs-personal + weight class. Right truck dispatched. No wasted return trips for wrong equipment.
Exact-location capture
Asks for + verifies the exact location (cross-streets, mile marker, parking lot). Dispatcher arrives at the right place first time.
Fleet + insurance scheduling
Same-day insurance adjuster scheduling and recurring fleet account routing. Repeat fleet accounts get fast-track logic.
Action-only dispatch cards
One-screen card: location, vehicle, weight class, urgency, contact. Not transcripts — those live in the dashboard. Dispatcher rolls in 60 seconds.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Towing operator FAQ
Questions towing operators ask before activating Ovox.
Can it distinguish a routine jumpstart from a multi-vehicle accident?
Yes. Ovox triages by asking the right urgency questions — “is the vehicle in a safe place”, “are there injuries”, “is there active traffic risk”. Anything crossing your urgency threshold escalates as flagged-urgent with one-tap call to your dispatcher and the on-call driver.
Does it integrate with TowBook, Beacon, Tracker Management, or other dispatch software?
Today: via email + CSV export + Google Calendar / Calendly. Every job is a structured dispatch card with location, vehicle, weight class, urgency. Native dispatch-software integrations are on the roadmap.
What about commercial fleet accounts and motor-club work (AAA, Allstate Roadside)?
Commercial-account intake captures the account name, contact, vehicle/location, and account-specific rate authorization. Repeat fleet accounts get faster routing in subsequent calls. AAA/Allstate motor-club dispatches typically come through your provider’s app and bypass the site — Ovox handles your non-network inbound where the margin is much higher.
What if I already pay $400–$1,500/mo for a live answering service?
Many towing operators run both — the live service catches the phone number and Ovox catches the website. Or they switch entirely; Ovox at $197/mo flat with no per-call meter usually outperforms a live service’s overnight coverage on busy nights when the per-call meter compounds.
How fast can it go live on my company’s site?
10 minutes for most operators. Paste your URL — Ovox reads your service area, fleet capabilities, hours, and emergency policies. Confirm the intake fields and dispatch routing. Drop the embed code or share dashboard access and we install it for free.
Still on the fence? Email us directly — we read every message.
One last thing
The phone is ringing. The driver is waiting. The first to answer wins.
$197/mo. Live in 10 minutes. The phone never stops being answered.
$197/mo · 30-day refund · Cancel anytime