Property management & multifamily · leasing-intake-coded

A property management chatbot that pre-screens renters and books tours — every hour of every day.

Multifamily prospects search at 9 PM, on lunch breaks, and on weekends. Your leasing office isn't. Ovox runs a real conversation with every prospect — captures move-in date, income, credit range, pets, and parking needs — and books a self-tour or model walkthrough straight into the property's calendar. $197/mo flat per community. Live in 10 minutes.

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Watch Ovox close customers on your site.

Drop your details. Your AI sales agent is ready in 30 seconds.

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Paste your property URL above. In 30 seconds, run a real leasing conversation on your community's actual site.

Where multifamily leasing leads bleed

Three structural leaks every leasing office knows about.

The conversion funnel from "saw the listing" to "signed lease" has three predictable failure points. Each one costs the property an actual move-in — and in multifamily, every unsigned lease compounds into a full month of empty unit revenue.

The Tuesday-night Zillow click that never gets a callback.

A prospect saw your community on Zillow at 8:47 PM, clicked through to your site, and submitted the contact form. Your leasing office reopens at 9 AM Wednesday. Per Inman/MIT speed-to-lead research, the odds of qualifying that lead drop 21× between 5 minutes and 30 minutes — by 9 AM Wednesday, the prospect is touring a comp down the street.

The unqualified tour that burned the leasing agent's morning.

Three tours scheduled for Saturday: one prospect with two pit bulls (pet policy violation), one with credit below your minimum, one with a move-in date 90 days out. The leasing agent spent the morning on conversations none of them could close on. The actual qualified prospect — the one with a 30-day move-in, 720 credit, no pets — never made it to the calendar because the slots were already taken.

The student-housing leasing window that opened at midnight.

For student housing, the lease-signing season is 8 weeks of overlapping renewals, transfers, and new applications — and the prospects research, compare, and apply at every hour of the day. The leasing office covers 9-to-5. The applications that arrive at 11 PM either get instant-replied or vanish.

The published multifamily leasing research

The four numbers that decide whether a multifamily prospect tours or vanishes.

21×

higher odds of qualifying a prospect when responded to in 5 minutes vs 30 minutes.

InsideSales / MIT Lead Response Management Study (Oldroyd) — applies to multifamily as much as it does to any other speed-to-lead industry.

42 hrs

is the average response time for inbound web inquiries across US companies that responded within 30 days.

HBR (Oldroyd, McElheran, Elkington 2011) — and 23% of audited companies never responded at all.

24/7

coverage on every leasing inquiry — nights, weekends, and peak leasing season included.

Verify the leasing intake flow on your community's actual site in the demo at the top of this page.

$197

flat per community per month. One signed lease covers a full year of cost in most multifamily markets.

The math typically clears on the first replaced no-show tour.

Sources: InsideSales / MIT Lead Response Management Study (Oldroyd) · HBR (Oldroyd, McElheran, Elkington 2011) "The Short Life of Online Sales Leads" · Drift / Salesloft 2024 Conversational AI Trends Report.

Multifamily leasing ROI math

What immediate leasing intake would be worth at your communities.

Plug in monthly site visitors, current lead-to-tour conversion, and the average annualized rent per signed lease.

Tell us your numbers

Honest defaults below — tweak to match your business.

2,000

Your Google Analytics or Search Console number, monthly.

3%

Industry average for service businesses is 3–5%.

$22,000

What one new customer is worth to you, all-in.

You're losing roughly

$190,080

every month, to leads that arrive while no one's there to catch them.

With Ovox you recover

$73,920/mo

That's $887,040 a year — for $197/mo.

Ovox pays for itself 375× over — every single month.

Plug the leak with Ovox →

Conservative assumptions. Honest math.
Real customers, every month.

Multifamily chat tools vs multifamily AI agent

Five differences that decide whether the prospect becomes a signed lease.

Most multifamily chat tools today are either generic property-management widgets or static "schedule a tour" forms. A real agent runs the leasing-intake conversation that gets pre-qualified prospects into the right slot.

What Ovox does instead

Bot

Asks for name, email, phone. Punts on everything else.

Ovox

Runs the full leasing intake: move-in date, income, credit range, pets, parking, lease term.

Bot

Books any prospect into any tour slot.

Ovox

Pre-screens against your community's criteria before offering a tour.

Bot

Generic "thanks, we'll be in touch" reply at 9 AM Wednesday.

Ovox

Instant qualifying conversation at 8:47 PM Tuesday — books the tour before the prospect closes the tab.

Bot

Same script for studio prospects and 3-bedroom prospects.

Ovox

Branches by unit type, lease term, and prospect persona — different intake for student housing vs market-rate.

Bot

Chat only. Voice-preferring prospects get voicemail.

Ovox

Chat AND voice on the same widget. Prospects who want to talk get a real conversation in the browser.

Built for busy owners

From your website to booked customers — in the time it takes to drink your coffee.

No agency. No onboarding calls. No 6-week implementation. You. Your laptop. 10 minutes.

01

Show Ovox your business

Paste your website. Ovox studies your services, pricing, hours, FAQs and tone of voice — like a sales rep who shadowed you for a week.

Done in under 30 seconds.

02

Make Ovox yours

Tell Ovox what to capture from every customer — budget, urgency, insurance, project type, whatever you want. Connect your calendar so it books straight into your schedule.

Done in under 3 minutes.

03

Go live on your site

Flip the switch. Ovox goes live as a chat & voice agent on your website, ready to greet, qualify, and book every visitor — 24/7.

Live in under 10 minutes.

Already running a business management tool (Dentrix, ServiceTitan, Clio, Booksy, Jobber)? Ovox sits on top. Zero migration. Zero switching cost. Just clean leads dropped into your existing workflow.

Built for the multifamily leasing conversation

Six things the chatbot does that a generic property-management widget can't.

Each is a step a sharp leasing agent runs by hand on every inbound inquiry — done in parallel, every hour, on every prospect.

Leasing-coded intake fields

Move-in date, lease term, household size, income range, credit range, pets, parking needs, lifestyle preferences. Captured in conversation, structured for your PMS.

Pre-screening against community criteria

Configure pet policy, income-to-rent ratio, minimum credit, occupancy limits. The agent qualifies prospects against your criteria before offering a tour slot — fewer no-shows, fewer wasted leasing-office hours.

Self-tour and model-walkthrough booking

Connects to your tour-booking system (RealPage, Yardi, AppFolio, RentCafe-compatible via webhook). Prospects book a self-tour slot or a leasing-agent walkthrough based on the unit type and time of day.

Unit availability awareness

The agent reads your live inventory feed (Zillow, Apartments.com, or your direct PMS export) and only quotes units that are actually available — no "we don't have any 2-bedrooms" conversations the prospect didn't initiate.

Multi-language for diverse markets

11 languages on chat, 5 on voice. Spanish, Portuguese, Mandarin, French, Vietnamese — particularly relevant in TX, FL, CA, NY, AZ metros where multifamily inbound is often majority-non-English-first.

Voice for the prospect who wants to talk

A prospect researching at 10 PM who wants to talk can tap the call button and have a real voice conversation with the same agent — same intake, same booking flow.

What you actually get

$3,000 worth of customer-acquisition tools.Bundled into one $197/mo product.

Every line below is real, ships in V1, and benchmarked against a real competitor price.

  • 24/7 AI Chat Agent

    Captures every visitor as a lead, in your voice.

    $400/mo

    vs Tidio / Drift

    Included
  • 24/7 AI Voice Agent

    Visitors click-to-talk. AI qualifies and books them by voice.

    $1,500/mo

    vs My AI Front Desk

    Included
  • Auto-trained on your website

    No setup, no scripting. Live in 30 seconds.

    $500

    one-time, vs $2K of dev work

    Included
  • Vertical-tuned sales playbook

    14 verticals. AI runs your sales process, not a script.

    $300/mo

    vs custom prompt eng.

    Included
  • Configurable intake fields

    You pick what info to capture. Budget. Urgency. Insurance. Anything.

    $200/mo

    vs Typeform + Zapier

    Included
  • Action-only lead emails

    Single-screen lead card — name, phone, what they want, one tap.

    $200/mo

    vs Drift / HubSpot

    Included
  • Calendar auto-booking

    AI books straight into your calendar with conflict checking.

    $200/mo

    vs calendar tool + dev setup

    Included
  • Customer confirmation emails

    Every booked customer gets proof in their inbox. Fewer no-shows.

    $100/mo

    vs no-show automations

    Included
  • Daily digest + CSV export

    Drop captured leads into Dentrix, Clio, Follow Up Boss, anything.

    $100/mo

    vs Zapier + 3 tools

    Included

Total standalone value

$3,000/mo

Your price

$197/mo

Cancel anytime. No contracts.

$2,803 of value, every single month, in your pocket. Or roughly $33,000/year you don't pay anyone.

Pricing

Everything Ovox does.
$197 a month.

One price. Everything included. No tiers, no annual contracts, no surprise upsells.

Total package value

$3,000/mo

Your price

$197 /mo

Cancel anytime · No contracts · 30-day money back

  • A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
  • Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
  • Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
  • One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
  • Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
  • Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”

30-day money back — no questions asked.

Don't love it? Reply to any email and we refund you in full. We don't even ask why.

Activate Ovox

$197/mo · 30-day refund · Cancel anytime

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Triple-locked guarantee

We took every reason to say no off the table.

You don't have to trust us. We trust you.

30 days

Money back. No questions asked.

Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.

10 minutes

Live, or we do it for you.

If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.

Anytime

Cancel from your dashboard. No contracts.

No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.

The risk of trying Ovox is smaller than the risk of not trying it. That's the point.

Property management chatbot FAQ

Questions multifamily operators ask before swapping their leasing chatbot.

Will the chatbot push tour bookings into RealPage, Yardi, AppFolio, RentCafe, or Entrata?

Yes — every captured prospect pushes to your PMS via webhook (which all of those accept), with the qualifying fields (move-in date, income, credit range, household size, pets) mapped to your custom prospect fields. The agent doesn't replace your PMS; it feeds it cleaner data than a static form.

How is this different from a Conversica or a generic multifamily chatbot?

Conversica is an email/SMS follow-up tool primarily for marketing teams — it nudges leads who already exist. Ovox is the opposite end of the funnel: it lives on the leasing site and converts anonymous traffic into pre-qualified, tour-booked prospects in-session. Most multifamily marketing stacks have both: Conversica for nurturing, Ovox for capture.

What qualifying criteria can the chatbot apply before booking a tour?

Anything you configure: pet policy (with breed/weight if relevant), income (against your income-to-rent ratio), credit floor, occupancy limits, move-in date window, lease term, vehicle count, and special program eligibility (LIHTC, Section 8). Prospects who don't meet criteria are politely declined and routed toward sister properties or income-restricted options if your portfolio operates them.

Can the same chatbot serve market-rate, student housing, and senior living portfolios?

Yes — each community is configured independently with its own asset-type playbook. Student housing intake focuses on lease term, guarantor, and roommate matching. Senior living intake focuses on care level, mobility, and dietary needs. Market-rate runs the standard income/credit/move-in script. A single portfolio dashboard manages all of them.

How does the chatbot work for portfolios that span multiple time zones and languages?

Per-community configuration — time zone, business hours, after-hours behavior, and languages supported all sit at the property level. A Spanish-speaking prospect at a Phoenix community gets a Spanish-language conversation; a Vietnamese-speaking prospect at a Houston community gets Vietnamese intake. Same single chatbot product, different community-level config.

What's the pricing model when I add this to 20+ communities?

$197/mo per community for portfolios under 50 properties. Above 50, contact us for portfolio pricing that's typically 30-50% below the per-community list rate. All tiers include centralized configuration, role-based access for property managers, and consolidated portfolio reporting.

What's the rollout time for adding the chatbot across an existing portfolio?

Per property: 10 minutes (paste URL, confirm intake fields, drop the embed snippet, connect tour booking). Across a portfolio: most operators bulk-onboard 20-40 properties per day during initial rollout. Tour calendars sync same-day per community.

Still on the fence? Email us directly — we read every message.

Every unsigned lease this month is a full month of empty-unit revenue.

Drop the leasing-coded chatbot on every property's site today.

Live demo on your real property URL in 30 seconds. Full agent live in 10 minutes. $197/mo flat per community, 30-day money back.

$197/mo · 30-day refund · Cancel anytime

30-day money back — no questions asked Live on your site in 10 minutes