A property management chatbot that pre-screens renters and books tours — every hour of every day.
Multifamily prospects search at 9 PM, on lunch breaks, and on weekends. Your leasing office isn't. Ovox runs a real conversation with every prospect — captures move-in date, income, credit range, pets, and parking needs — and books a self-tour or model walkthrough straight into the property's calendar. $197/mo flat per community. Live in 10 minutes.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
Paste your property URL above. In 30 seconds, run a real leasing conversation on your community's actual site.
Where multifamily leasing leads bleed
Three structural leaks every leasing office knows about.
The conversion funnel from "saw the listing" to "signed lease" has three predictable failure points. Each one costs the property an actual move-in — and in multifamily, every unsigned lease compounds into a full month of empty unit revenue.
The Tuesday-night Zillow click that never gets a callback.
A prospect saw your community on Zillow at 8:47 PM, clicked through to your site, and submitted the contact form. Your leasing office reopens at 9 AM Wednesday. Per Inman/MIT speed-to-lead research, the odds of qualifying that lead drop 21× between 5 minutes and 30 minutes — by 9 AM Wednesday, the prospect is touring a comp down the street.
The unqualified tour that burned the leasing agent's morning.
Three tours scheduled for Saturday: one prospect with two pit bulls (pet policy violation), one with credit below your minimum, one with a move-in date 90 days out. The leasing agent spent the morning on conversations none of them could close on. The actual qualified prospect — the one with a 30-day move-in, 720 credit, no pets — never made it to the calendar because the slots were already taken.
The student-housing leasing window that opened at midnight.
For student housing, the lease-signing season is 8 weeks of overlapping renewals, transfers, and new applications — and the prospects research, compare, and apply at every hour of the day. The leasing office covers 9-to-5. The applications that arrive at 11 PM either get instant-replied or vanish.
The published multifamily leasing research
The four numbers that decide whether a multifamily prospect tours or vanishes.
higher odds of qualifying a prospect when responded to in 5 minutes vs 30 minutes.
InsideSales / MIT Lead Response Management Study (Oldroyd) — applies to multifamily as much as it does to any other speed-to-lead industry.
is the average response time for inbound web inquiries across US companies that responded within 30 days.
HBR (Oldroyd, McElheran, Elkington 2011) — and 23% of audited companies never responded at all.
coverage on every leasing inquiry — nights, weekends, and peak leasing season included.
Verify the leasing intake flow on your community's actual site in the demo at the top of this page.
flat per community per month. One signed lease covers a full year of cost in most multifamily markets.
The math typically clears on the first replaced no-show tour.
Sources: InsideSales / MIT Lead Response Management Study (Oldroyd) · HBR (Oldroyd, McElheran, Elkington 2011) "The Short Life of Online Sales Leads" · Drift / Salesloft 2024 Conversational AI Trends Report.
Multifamily leasing ROI math
What immediate leasing intake would be worth at your communities.
Plug in monthly site visitors, current lead-to-tour conversion, and the average annualized rent per signed lease.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
What one new customer is worth to you, all-in.
You're losing roughly
$190,080
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$73,920/mo
That's $887,040 a year — for $197/mo.
That's a 375× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Multifamily chat tools vs multifamily AI agent
Five differences that decide whether the prospect becomes a signed lease.
Most multifamily chat tools today are either generic property-management widgets or static "schedule a tour" forms. A real agent runs the leasing-intake conversation that gets pre-qualified prospects into the right slot.
Bot
Asks for name, email, phone. Punts on everything else.
Ovox
Runs the full leasing intake: move-in date, income, credit range, pets, parking, lease term.
Bot
Books any prospect into any tour slot.
Ovox
Pre-screens against your community's criteria before offering a tour.
Bot
Generic "thanks, we'll be in touch" reply at 9 AM Wednesday.
Ovox
Instant qualifying conversation at 8:47 PM Tuesday — books the tour before the prospect closes the tab.
Bot
Same script for studio prospects and 3-bedroom prospects.
Ovox
Branches by unit type, lease term, and prospect persona — different intake for student housing vs market-rate.
Bot
Chat only. Voice-preferring prospects get voicemail.
Ovox
Chat AND voice on the same widget. Prospects who want to talk get a real conversation in the browser.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Built for the multifamily leasing conversation
Six things the chatbot does that a generic property-management widget can't.
Each is a step a sharp leasing agent runs by hand on every inbound inquiry — done in parallel, every hour, on every prospect.
Leasing-coded intake fields
Move-in date, lease term, household size, income range, credit range, pets, parking needs, lifestyle preferences. Captured in conversation, structured for your PMS.
Pre-screening against community criteria
Configure pet policy, income-to-rent ratio, minimum credit, occupancy limits. The agent qualifies prospects against your criteria before offering a tour slot — fewer no-shows, fewer wasted leasing-office hours.
Self-tour and model-walkthrough booking
Connects to your tour-booking system (RealPage, Yardi, AppFolio, RentCafe-compatible via webhook). Prospects book a self-tour slot or a leasing-agent walkthrough based on the unit type and time of day.
Unit availability awareness
The agent reads your live inventory feed (Zillow, Apartments.com, or your direct PMS export) and only quotes units that are actually available — no "we don't have any 2-bedrooms" conversations the prospect didn't initiate.
Multi-language for diverse markets
11 languages on chat, 5 on voice. Spanish, Portuguese, Mandarin, French, Vietnamese — particularly relevant in TX, FL, CA, NY, AZ metros where multifamily inbound is often majority-non-English-first.
Voice for the prospect who wants to talk
A prospect researching at 10 PM who wants to talk can tap the call button and have a real voice conversation with the same agent — same intake, same booking flow.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Property management chatbot FAQ
Questions multifamily operators ask before swapping their leasing chatbot.
Will the chatbot push tour bookings into RealPage, Yardi, AppFolio, RentCafe, or Entrata?
Yes — every captured prospect pushes to your PMS via webhook (which all of those accept), with the qualifying fields (move-in date, income, credit range, household size, pets) mapped to your custom prospect fields. The agent doesn't replace your PMS; it feeds it cleaner data than a static form.
How is this different from a Conversica or a generic multifamily chatbot?
Conversica is an email/SMS follow-up tool primarily for marketing teams — it nudges leads who already exist. Ovox is the opposite end of the funnel: it lives on the leasing site and converts anonymous traffic into pre-qualified, tour-booked prospects in-session. Most multifamily marketing stacks have both: Conversica for nurturing, Ovox for capture.
What qualifying criteria can the chatbot apply before booking a tour?
Anything you configure: pet policy (with breed/weight if relevant), income (against your income-to-rent ratio), credit floor, occupancy limits, move-in date window, lease term, vehicle count, and special program eligibility (LIHTC, Section 8). Prospects who don't meet criteria are politely declined and routed toward sister properties or income-restricted options if your portfolio operates them.
Can the same chatbot serve market-rate, student housing, and senior living portfolios?
Yes — each community is configured independently with its own asset-type playbook. Student housing intake focuses on lease term, guarantor, and roommate matching. Senior living intake focuses on care level, mobility, and dietary needs. Market-rate runs the standard income/credit/move-in script. A single portfolio dashboard manages all of them.
How does the chatbot work for portfolios that span multiple time zones and languages?
Per-community configuration — time zone, business hours, after-hours behavior, and languages supported all sit at the property level. A Spanish-speaking prospect at a Phoenix community gets a Spanish-language conversation; a Vietnamese-speaking prospect at a Houston community gets Vietnamese intake. Same single chatbot product, different community-level config.
What's the pricing model when I add this to 20+ communities?
$197/mo per community for portfolios under 50 properties. Above 50, contact us for portfolio pricing that's typically 30-50% below the per-community list rate. All tiers include centralized configuration, role-based access for property managers, and consolidated portfolio reporting.
What's the rollout time for adding the chatbot across an existing portfolio?
Per property: 10 minutes (paste URL, confirm intake fields, drop the embed snippet, connect tour booking). Across a portfolio: most operators bulk-onboard 20-40 properties per day during initial rollout. Tour calendars sync same-day per community.
Still on the fence? Email us directly — we read every message.
Related chat playbooks
Other ways teams use Ovox on their website.
Same agent, different angle. Pick the playbook that maps to how your customers actually shop.
Every unsigned lease this month is a full month of empty-unit revenue.
Drop the leasing-coded chatbot on every property's site today.
Live demo on your real property URL in 30 seconds. Full agent live in 10 minutes. $197/mo flat per community, 30-day money back.
$197/mo · 30-day refund · Cancel anytime