Water damage spreads $1,200 per hour. Make sure the call lands on your truck — not your competitor’s.
A 24/7 AI dispatcher on your restoration company’s website that captures emergency calls instantly, triages water/fire/mold/smoke, dispatches the right crew, and emails a clean job lead with property address + insurance carrier. Live in 10 minutes. $197/mo flat. No per-call meter.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
See it run on your restoration site — paste your URL above.
What every restoration owner already knows
Restoration is the only service business where the call IS the job.
The first company that arrives at a flood, fire, or mold call writes the insurance claim. Every minute of delay = water spreading, mold growing, smoke setting. Voicemail loses both the job and the insurance relationship.
Tuesday 3:42am — a flooded basement.
A homeowner just discovered water in his finished basement (sump pump failed during the storm). He calls three restoration companies in his town. Two go to voicemail; the third has a 24/7 answering service that takes a message and pages the on-call. By the time the on-call calls back 25 minutes later, the fourth company has Ovox — captured the address, dispatched the truck, called the insurance carrier from the truck en route. They wrote the $14,200 claim.
Saturday 11pm — a kitchen fire.
A small kitchen fire was contained by the fire department, but the kitchen + adjacent dining room is smoke-damaged. The homeowner needs same-night board-up + smoke remediation. Three companies are called; only one answers. That one gets the $22,000 emergency contract.
Wednesday 8am — the mold call.
A landlord on a property inspection discovers visible mold behind a wall in unit 2. Needs same-day inspection + remediation quote because next-day showings are booked. Three restoration companies are called; the one whose site’s chat answered immediately and captured property address + insurance gets the $7,800 remediation project + the ongoing landlord-account relationship.
The restoration market reality
First-on-scene is everything in restoration economics.
per hour water damage spreads after the leak starts.
IICRC standard. Delay = bigger claim + worse outcome.
of insurance-eligible jobs go to the first company on scene.
First-on-scene writes the scope of work; subsequent companies usually don’t even get the chance.
average residential water damage claim value.
Fire claims average $50K+; large commercial: $250K+.
of restoration calls arrive outside business hours.
Storms, floods, fires don’t honor the workweek.
Sources: IICRC water damage restoration standards · RIA 2024 industry benchmarks · III property claims data 2024.
Run your shop’s numbers
How many emergency restoration calls are you losing to slow after-hours response?
Honest defaults below. Average water damage claim: $15K. Fire claim: $50K+. Large commercial: $250K+.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
Residential water $10K–$25K. Fire $50K+. Mold $5K–$15K.
You're losing roughly
$291,600
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$113,400/mo
That's $1,360,800 a year — for $197/mo.
That's a 575× return on a $197 monthly subscription.
Conservative defaults, sourced from public industry research.
Your real numbers may run higher.
Two paths forward
Same calendar. Same Google traffic.Two completely different next 12 months.
Without Ovox
3am emergency calls land in voicemail — first-on-scene goes to your competitor.
$1.85/call after-hours answering service compounds during storm events.
On-call tech learns about the 3am flood 25 minutes after it started spreading.
Insurance carrier name has to be re-asked when tech arrives — wastes 15 minutes on-scene.
Generic answering service doesn’t know IICRC categories, dehumidifier sizing, or restoration vs reconstruction scoping.
With Ovox
Real conversation in seconds. Property address, insurance carrier, damage type captured. Truck dispatched in parallel.
Flat $197/mo. Storm weekends are revenue capture, not cost spike.
Flagged-urgent lead card in tech’s inbox + one-tap call to the homeowner the moment intake completes.
Insurance carrier + policy info captured during intake — tech walks in ready to file.
Restoration-coded intake — captures the right info for water/fire/mold/smoke jobs from the first conversation.
How it works
From your website to booked customers in 10 minutes.
No agency, no onboarding calls, no 6-week rollout. You set it up yourself — or, if you'd rather, we set it up with you on a screen-share.
Point Ovox at your website
Paste your URL. Ovox reads your services, pricing, hours, FAQs and tone of voice — the way a new hire would, on their first morning.
Under 30 seconds.
Tell it what to capture
Pick the intake fields your business actually needs — budget, urgency, insurance, project type, anything. Connect your calendar so it books straight into your schedule.
Under 3 minutes.
Embed and go live
One line on your website. Ovox is live as a chat and voice agent, ready to greet, qualify, and book every visitor — around the clock.
Under 10 minutes.
Already running Dentrix, ServiceTitan, Clio, Booksy, or Jobber? Ovox sits on top. Zero migration, zero switching cost — clean leads land in your existing workflow.
Purpose-built for restoration operations
Six things every restoration company’s phone should do — done 24/7 for $197/mo.
Same Ovox product as every other vertical. Restoration-coded playbook out of the box.
24/7 AI dispatcher on your restoration site
Chat and click-to-talk voice. Knows your service area, damage types covered (water/fire/mold/smoke), commercial vs residential mix, and IICRC certifications.
Damage-type triage (water / fire / mold / smoke)
Asks the right intake questions per damage type — water source + category (Cat 1/2/3), fire scope + smoke extent, mold visibility + sq ft, smoke type. Tech arrives knowing what equipment to bring.
Insurance carrier capture
Asks the policyholder for insurance carrier, claim number (if filed), agent contact. Saves 15+ minutes on-scene.
Property + access intake
Property address, access details (lockbox / key under mat / on-scene contact), pet info, hazard info (electrical, gas) — all captured before the truck rolls.
Commercial vs residential routing
Different dispatch logic per job type. Commercial accounts get repeat-account routing; residential gets the standard emergency flow.
Action-only emergency cards
One-screen job card: address, damage type, insurance carrier, access notes, photos. Not transcripts — those live in the dashboard.
Inside the price
Everything Ovox does for your business.
One subscription covers the conversation, the capture, the booking, the integration, and the notification. No add-ons. No per-seat upcharges. No "premium tier".
A 24/7 chat agent that knows your business
Trained on your website in 30 seconds. Speaks your services, your pricing, your hours, your tone — not a generic bot.
In-browser voice calls, same agent
When a visitor wants to talk instead of type, they click to call — right inside the widget. The voice agent qualifies and books just like the chat does.
Configurable intake fields
You decide what every conversation captures — budget, urgency, insurance, project type, anything. Ovox returns exactly that. No transcripts to read.
Direct calendar booking
Confirmed appointments land in Google Calendar or Calendly with the right duration and conflict-checking. Customers leave with a real time slot, not a callback promise.
One-screen lead emails
Name, phone, what they want, when they want it — one tap to call. The action card every sales rep wishes their CRM sent.
Vertical-tuned sales playbooks
14 service-industry playbooks shipped out of the box — dental, legal, HVAC, real estate, med spa, and more. Configurable per practice.
Everything above is $197 a month. One flat price. See the full plan →
Pricing
One plan. $197 a month.
Everything included. No tiers, no annual contracts, no per-call meter.
One flat price for everything Ovox does on your website.
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Restoration owner FAQ
Questions restoration company owners ask before they activate Ovox.
Can it actually triage water Cat 1 vs Cat 3, or fire vs smoke-only?
It captures the IICRC-relevant fields (water source, time elapsed, contamination signs; fire vs smoke-only damage scope) so your tech walks in already knowing the category and bringing the right equipment. The final categorization decision still belongs to your certified tech on-scene — Ovox does intake, not scoping.
Does it integrate with DASH, Xactimate, or my FSM software?
Today: via email + CSV export + Google Calendar / Calendly. Every emergency call is a structured lead card with property + insurance + damage type info — your office paste it into DASH/Xactimate to start the file. Native integrations on the roadmap.
What about insurance carriers — can Ovox call them?
Today: it captures the carrier + claim info + agent contact during intake, so your tech can file from on-scene. Direct carrier-to-Ovox claim initiation is not in scope; we don’t want to interpose between your tech and the carrier relationship.
How does it handle multiple simultaneous emergencies during a storm event?
Concurrent conversations at any scale. A 40-call storm weekend gets the same intake quality and dispatch speed as a quiet Tuesday.
Will it sound like a real restoration dispatcher — not a chatbot?
Try it on your restoration site. If the agent doesn’t feel like a sharp emergency dispatcher who knows when to escalate, don’t buy.
How fast does it go live?
10 minutes for most restoration companies. Paste your URL, confirm intake fields per damage type, drop the embed code.
Still on the fence? Email us directly — we read every message.
One last thing
Tonight’s burst pipe is spreading water at $1,200/hour. The first restoration company on-scene wins the claim.
Make sure that’s yours. $197/mo. Live in 10 minutes. The phone never stops being answered.
$197/mo · 30-day refund · Cancel anytime