The AI chatbot for ecommerce brands where the cart isn't the conversion.
For custom orders, B2B wholesale inquiries, made-to-measure, high-ticket consults — the conversation that ends with a booked call, not a cart add. $197/mo flat. Chat + voice. Live in 10 minutes.
Watch Ovox close customers on your site.
Drop your details. Your AI sales agent is ready in 30 seconds.
See it run a real consult conversation on your store in 30 seconds — paste your URL above.
Why most ecommerce chatbots miss
Tidio and Gorgias optimize cart adds. You sell something else.
The default ecommerce chatbot is built for Shopify stores doing $20-$200 AOV where the conversation is "where is my order?" If your AOV is $500+ or your customer always wants a consult before buying, that's not your conversation. Here's what it is.
"Do you do custom?" is your most valuable conversation.
A jewelry brand. A custom-furniture maker. A made-to-measure clothier. A B2B wholesale seller. Every "do you do custom?" is a $2K+ inquiry that a Tidio-shaped FAQ bot can't handle. It needs an agent that asks the qualifying questions and books the call.
"What's your wholesale pricing?" is a $50K conversation.
A retailer reaching out about wholesale. A corporate gifting inquiry. A bulk-order request. A trade discount. Every one of these is a structured intake conversation — quantity, location, timeline, account type — that ends with a sales rep on a call. A chatbot that emails "we'll get back to you" loses every one of them.
High-ticket buyers want to talk before they buy.
Above ~$500 AOV, the dynamics shift: the visitor who reaches out with a high-intent question before buying is materially more likely to convert than one who clicks "add to cart" cold (Drift's 2024 analysis of 30M+ B2B chat conversations puts high-intent messages at 5× the conversion rate of low-intent ones). A widget that absorbs that conversation in real time — chat AND voice — captures the bookings the default ecom bot doesn't even see.
Where high-AOV chat actually moves revenue
Numbers from the published ecommerce + conversational research.
higher likelihood of converting when a buyer sends a high-intent message on a high-value product page (e.g. asks about custom, materials, wholesale).
Per Drift's 2024 Conversational AI Trends Report (analysis of 30M+ B2B chat conversations).
average CPC for "ai chatbot for ecommerce" in US Google search.
From our 2026-05 SEMrush export. The enterprise/brand demand is enormous; most clicks land on Tidio, most don't fit.
is the median landing-page conversion rate across industries.
Per Unbounce 2024 Conversion Benchmark Report. Anything an ecommerce store does above that is the alpha.
the agent runs across all time zones.
A wholesale inquiry from Tokyo at 3 AM your time still gets answered, qualified, and booked.
Sources: Drift / Salesloft 2024 Conversational AI Trends Report · Unbounce 2024 Conversion Benchmark Report · SEMrush PPC export (May 2026).
High-ticket conversion math
What the consult conversations are worth.
Plug in your monthly visitors, your conversion rate, and your average order value. See what the agent would have captured from the consult-shaped visitors.
Tell us your numbers
Honest defaults below — tweak to match your business.
Your Google Analytics or Search Console number, monthly.
Industry average for service businesses is 3–5%.
What one new customer is worth to you, all-in.
You're losing roughly
$12,960
every month, to leads that arrive while no one's there to catch them.
With Ovox you recover
$5,040/mo
That's $60,480 a year — for $197/mo.
Ovox pays for itself 25× over — every single month.
Conservative assumptions. Honest math.
Real customers, every month.
High-AOV chatbot vs cart-add chatbot
Pick the right shape for your AOV.
There are two chatbots for ecommerce. Most stores use the wrong one for their conversation shape.
Bot
Cart-add chatbot (Tidio, Gorgias) — built for <$200 AOV.
Ovox
Consult chatbot (Ovox) — built for $500+ AOV and custom/B2B/wholesale.
Bot
Answers "where is my order?"
Ovox
Answers "do you do custom?" and books the consult.
Bot
Recovers abandoned carts via popup.
Ovox
Captures the "I have a question before buying" visitor in real conversation.
Bot
Per-conversation or per-seat pricing.
Ovox
Flat $197/mo, unlimited inbound.
Bot
Chat-only — voice is a separate vendor.
Ovox
Chat + voice in one widget — caller stays on your site.
Built for busy owners
From your website to booked customers — in the time it takes to drink your coffee.
No agency. No onboarding calls. No 6-week implementation. You. Your laptop. 10 minutes.
Show Ovox your business
Paste your website. Ovox studies your services, pricing, hours, FAQs and tone of voice — like a sales rep who shadowed you for a week.
Done in under 30 seconds.
Make Ovox yours
Tell Ovox what to capture from every customer — budget, urgency, insurance, project type, whatever you want. Connect your calendar so it books straight into your schedule.
Done in under 3 minutes.
Go live on your site
Flip the switch. Ovox goes live as a chat & voice agent on your website, ready to greet, qualify, and book every visitor — 24/7.
Live in under 10 minutes.
Already running a business management tool (Dentrix, ServiceTitan, Clio, Booksy, Jobber)? Ovox sits on top. Zero migration. Zero switching cost. Just clean leads dropped into your existing workflow.
Six things this chatbot does that the rest don't
Built for the high-AOV ecommerce conversation.
Not built for cart-abandonment popups. Not built for shipping-status FAQ. Built for the conversation that turns a high-ticket prospect into a booked sales call.
Custom-order intake out of the box
Quantity, materials, customizations, timeline, budget range — the agent runs the intake your sales team already runs, in conversation, on every visitor.
Books the consult, not just the cart
Native Google Calendar / Calendly. Reads real availability. Confirms a 30-minute consult slot before the visitor closes the tab.
B2B / wholesale lead qualification
Account type, expected volume, region, decision-maker — the qualifying questions a wholesale rep would ask, asked in conversation by the agent.
Multi-language for international buyers
11 languages supported in chat. Voice supports 5 of those today. International wholesale inquiry from Tokyo at 3 AM? Answered, qualified, booked.
Works alongside your help desk
Run Ovox on your product / collection / landing / wholesale-inquiry pages. Run your existing help desk (Gorgias, Zendesk, Re:amaze) on your /account and post-purchase pages. Two tools, two jobs.
10-minute install on Shopify or anything else
One Shopify app install, or one script tag on BigCommerce / WooCommerce / Magento / custom. Live in 10 minutes, no Shopify dev required.
What you actually get
$3,000 worth of customer-acquisition tools.
Bundled into one $197/mo product.
Every line below is real, ships in V1, and benchmarked against a real competitor price.
-
24/7 AI Chat Agent
Captures every visitor as a lead, in your voice.
$400/movs Tidio / Drift
✓ Included -
24/7 AI Voice Agent
Visitors click-to-talk. AI qualifies and books them by voice.
$1,500/movs My AI Front Desk
✓ Included -
Auto-trained on your website
No setup, no scripting. Live in 30 seconds.
$500one-time, vs $2K of dev work
✓ Included -
Vertical-tuned sales playbook
14 verticals. AI runs your sales process, not a script.
$300/movs custom prompt eng.
✓ Included -
Configurable intake fields
You pick what info to capture. Budget. Urgency. Insurance. Anything.
$200/movs Typeform + Zapier
✓ Included -
Action-only lead emails
Single-screen lead card — name, phone, what they want, one tap.
$200/movs Drift / HubSpot
✓ Included -
Calendar auto-booking
AI books straight into your calendar with conflict checking.
$200/movs calendar tool + dev setup
✓ Included -
Customer confirmation emails
Every booked customer gets proof in their inbox. Fewer no-shows.
$100/movs no-show automations
✓ Included -
Daily digest + CSV export
Drop captured leads into Dentrix, Clio, Follow Up Boss, anything.
$100/movs Zapier + 3 tools
✓ Included
Total standalone value
$3,000/mo
Your price
$197/mo
Cancel anytime. No contracts.
$2,803 of value, every single month, in your pocket. Or roughly $33,000/year you don't pay anyone.
Pricing
Everything Ovox does.
$197 a month.
One price. Everything included. No tiers, no annual contracts, no surprise upsells.
Total package value
$3,000/mo
Your price
Cancel anytime · No contracts · 30-day money back
- A 24/7 AI sales agent that knows your business cold. Trained on your website in 30 seconds. Speaks your services. Sounds like one of your team — chat or voice, the customer's choice.
- Captures the customer details that close the deal. You decide what every conversation must extract — budget, urgency, insurance, project type, anything. Ovox brings back exactly that. No more, no less.
- Books straight into your calendar. Conflict-checked. Customers leave with an appointment. You wake up to a full week.
- One-screen lead emails. Not transcripts. Name, what they want, when they want it, one tap to call. The action card every sales rep wishes their CRM sent.
- Sits on top of the tools you already run. Dentrix, ServiceTitan, Clio, Booksy, Jobber. Ovox feeds them — never replaces them. Zero migration. Zero switching cost.
- Live on your site in 10 minutes — or we set it up for you. No 6-week rollout. No agency. No “come back next quarter.”
30-day money back — no questions asked.
Don't love it? Reply to any email and we refund you in full. We don't even ask why.
$197/mo · 30-day refund · Cancel anytime
We took every reason to say no off the table.
You don't have to trust us. We trust you.
30 days
Money back. No questions asked.
Try Ovox for a full month. If it doesn't pay for itself, email us and we refund you in full — no forms, no hoops, no hard feelings.
10 minutes
Live, or we do it for you.
If you can't get Ovox live on your site in 10 minutes, share your login — we hop on a Zoom and do it for you, free. That's a promise.
Anytime
Cancel from your dashboard. No contracts.
No annual lock-in. No buyout clauses. No “talk to a rep to cancel.” One button in your dashboard ends it — the way it should be.
The risk of trying Ovox is smaller than the risk of not trying it. That's the point.
Ecommerce FAQ
Questions Shopify and BigCommerce merchants ask.
Is this for Shopify?
Yes — one-click Shopify app install. Also works on BigCommerce, WooCommerce, Magento, Squarespace Commerce, and any custom store (the script tag is platform-agnostic). The right fit is high-AOV stores ($500+ AOV) where pre-sale conversation matters more than cart-abandonment recovery.
How does it compare to Tidio or Gorgias?
Different conversation shape. Tidio and Gorgias are excellent for transactional ecommerce — cart abandonment, order status, return management. Ovox is built for the consult-led conversation that ends with a booking — custom orders, wholesale inquiries, high-ticket consults. Most brands above $500 AOV run both tools (Gorgias for post-purchase support, Ovox for pre-sale).
Can it handle wholesale / B2B inquiries?
Yes — that's one of the main use cases. The agent runs the wholesale intake conversation (account type, expected volume, region, timeline, decision-maker), qualifies against your wholesale criteria, and books a sales call. Most B2B inquiries that hit a static contact form drop off; a conversational intake reliably reduces that drop-off (one common finding is that static multi-step forms abandon at much higher rates than the equivalent one-question-at-a-time conversation).
Does it work with my product catalog?
The agent ingests your product pages during the 30-second URL training. It can answer "do you have this in size 11?" or "what materials is this made from?" based on what your product pages publish. For deep inventory sync (stock levels, variant pricing), connect via Shopify's API during install.
What languages does the chat agent support?
11 languages on chat: English, Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Korean, Chinese, Arabic. 5 of those also work on voice today. International ecommerce works without a translation layer.
Can I customize the widget to match my brand?
Yes — brand color, position, bubble copy, opening message, intake script, and avatar are all configurable in the dashboard. The widget matches your site instead of looking like a 2018 chatbot.
Still on the fence? Email us directly — we read every message.
Related chat playbooks
Other ways teams use Ovox on their website.
Same agent, different angle. Pick the playbook that maps to how your customers actually shop.
Capture every high-AOV consult conversation, around the clock.
Ship the agent on your store today.
Live demo on your real store in 30 seconds. Full agent live in 10 minutes. $197/mo flat, 30-day money back.
$197/mo · 30-day refund · Cancel anytime