AI receptionist for small businesses
AI Receptionist for Small Businesses that never lets a lead go to voicemail
Ovox is an AI receptionist designed for small businesses that can't afford to miss high-intent calls. We build and run the system for you, so every caller is greeted, qualified, and scheduled — even when you're in the field or with customers.
It is an AI-powered virtual receptionist and phone answering service built specifically for small businesses.
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Perfect for owner-led and lean teams
Home services, agencies, clinics, and local shops use Ovox to answer calls while their small teams stay focused on work.
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Cheaper than a full-time receptionist
Get 24/7 coverage at a fraction of the cost of hiring, training, and managing front-desk staff.
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No DIY setup — we handle everything
Our team configures your AI receptionist for you: scripts, workflows, and integrations included.
No extra staff. No new tools to learn. Just more booked jobs and happier customers.
Built for small business realities
You can't afford to hire a full call center — but you also can't afford to let new leads hit voicemail. Ovox gives you a responsive, professional AI receptionist that feels like part of your tiny team.
When a homeowner calls after hours, a new client reaches out during a job, or a patient reschedules at the last minute, your AI receptionist answers immediately, follows your playbook, and sends you a clean summary.
How an AI receptionist fits into a small business
Small business owners wear every hat. Your AI receptionist takes just one of them off your plate: answering, qualifying, and scheduling calls so you can stay focused on the work that actually grows the business.
During the workday
- Answers new and existing customer calls while you're on-site or in meetings.
- Books jobs and appointments directly into your scheduling tools.
- Routes urgent issues to your mobile or on-call staff when needed.
After hours & weekends
- Captures high-intent calls that would have gone to voicemail.
- Qualifies leads and lets them request times that work for your team.
- Sends you concise summaries so you start each day with clear priorities.
Small businesses don't have time to configure AI tools
Many “best AI receptionist options for small businesses” are just software subscriptions that still leave you doing the hard work. They give you a login, a list of settings, and a promise that you can “customize everything” — if you have the time.
Ovox is different. We function like your AI deployment team. You explain how you want calls handled, and we do the hard work of prompt design, edge cases, and ongoing optimisation so your receptionist keeps getting better without you logging in.
Want a broader overview? See how our AI receptionist works for businesses of all sizes.
Typical DIY AI receptionist for small businesses
- Hours spent learning a new tool instead of serving customers.
- Risk of awkward conversations if prompts are not tuned correctly.
- Complex integrations and call flows you have to maintain yourself.
Ovox done-for-you AI receptionist for small businesses
- We design call flows, qualification logic, and scripts based on your business.
- We connect your CRM or booking tools and keep them working as things change.
- You get clear reporting on calls, leads, and bookings — without touching a dashboard.
Examples of small businesses using Ovox AI receptionists
We design AI receptionist services for growing companies across industries where every call could be a new client or an urgent job.
Home services teams
Owner-operator plumbing and HVAC shops forward their main number to Ovox so emergency calls are answered and booked while technicians are on the job.
Boutique agencies
Creative and marketing shops use the AI receptionist to screen new project inquiries and schedule discovery calls while the team is deep in client work.
Clinics & wellness practices
Solo providers and small teams let Ovox handle new patient inquiries, appointment changes, and common questions about services and hours.
Local professional services
Accountants, lawyers, and consultants use the AI receptionist to collect intake details and route callers to the right specialist.
Retail & local shops
Small shops answer questions about hours, inventory, and services without pulling staff away from in-store customers.
And more…
If your small business depends on phone calls, we can design an AI receptionist that fits your processes and tools.
Hear how it would sound for your small business
Drop in your website and listen as Ovox generates a live AI receptionist demo that talks about your small business services as if it were part of your team.
AI receptionist for small businesses FAQs
What is the best AI receptionist option for small businesses?
The best AI receptionist for small businesses is one that actually gets set up and maintained. For most teams, that means a done-for-you service rather than another app on your todo list. Ovox gives you a fully configured AI receptionist plus ongoing optimisation — so you see results without learning a new platform.
How much does an AI receptionist for small businesses cost compared to hiring?
Depending on your call volume and hours, a full-time receptionist can easily cost tens of thousands per year. An AI receptionist for small businesses is typically a small monthly subscription that covers every hour of the day, including nights and weekends, with no benefits, overtime, or training costs — often less than the value of a few booked jobs per month.
Can an AI receptionist handle both new leads and existing customers?
Yes. We design your call flows so the AI receptionist can greet new leads, ask qualifying questions, and book consultations, while also helping existing customers with scheduling, basic support, and routing urgent issues to your team.
What do I need to provide to get started?
We start with a quick conversation about your services, pricing, ideal customers, and how you want calls handled. Share any existing scripts, FAQs, or booking tools you use today, and we take it from there — building a small-business AI receptionist that feels like part of your team.
Ready to try an AI receptionist built for small businesses like yours?
Share your website and call goals, and our team will design a done-for-you AI receptionist that protects every opportunity.